Jensen Arms

[relichunter]

I have shopped at Jensens since I moved to Colorado 4 years ago.
I have purchased at least 15 firearms from them. I go to them when I buy new.

*They always have the best price and their inventory is excellent.

*Foul language is beyond acceptable even for a gun shop.

*Usually there is an unprofessional exchange going on between the owner and employees or between the employees. This was dramatically enhanced during the previous year when they were swamped by the election traffic.

*It seems to be getting better as their traffic eases but all of them seemed to be on overload and were complaining non stop about how busy they were - I don't need to hear that. If I owned my own shop that would be something to be happy about.

*They generally know a lot about their products but if they don't know what they are talking about they might make something up...I learned this after I did research about some info I received on two occasions.

I prefer to shop where people are genuinely friendly and care about who they sell to. I do not get the impression this is the case a Jensen's. Maybe long time customers get a different reaction since I am suprised to read so many positive things on this board. I also admit that I don't always know what I want when I walk into a store. If you know what you want, walk in, see it and buy it you will have a good experience.


UPDATE: 10/19/10 After 4 years of buying from Jensen's, I have noticed a marked change in attitude for the better since I wrote my last review. Maybe it is the 6 firearms I have bought this month, but I have noticed that the customer service and the overall demeanor in the shop has become more helpful and polite to everyone. I hope this continues because it is a welcome change and I buy a lot more from people I respect.