Interesting responses in this thread.

I have been doing business with Jensen Arms since they had the small shop downtown. Not so much lately, as they are now 1.5 hours away. Which is better on my pocket book. I get there about once a year now.

I have dealt with most of the employees, except the owner (Bob?). They have always been friendly, professional and busy. I was in the shop last weekend and was given a gentle hint not to bother Bob(?).

That said, I will continue to do business with them. I have never been ignored, unlike The Gun Room or 5280 Armory.