Jensen Arms

[ampress01]

Most are very polite, but when it gets busy they don't even get breaks. I picked up a Sig P226 that they had on gunbroker. Mike the manager stopped the auction within minutes without even a deposit(Which they state on thier auctions they will do if a person wants it in the store), On top of that I had a postal snafuu that made me pick it up a day later, and mike was really cool about it. Jensens is not Macy's were they fawn over you, (although some sales people there are very friendly), I knew Bob Jensen from back in Long Island at a famous gun shop on sunrise highway. Now they were brisk. Jensens has zero tolerance to Bulls#$t, and if your thin skinned go to Walmart or Jax or Sportsmans wharehouse, but you won't find the selection or prices. Nowa days you can get it all on the internet at CDNN, or J and G and cheap, but you wont have it all to look at or hold. Besides who wants to deal with UPS or the postal system. I go there with my kid and put our order in and wait for my CBI check over at Subway. Accross the street, they have a gazillian stores in there shopping center, and now you can park. The old store had lousy parking, as did all stores over there. Oh, and don't look for layaways, Bob hates them and hates credit cards. They charge the stores 3% off the top so there goes his mark up and your good prices, so who needs them. Credit cards are cancer anyway.
Don't come looking for fancy sport guns or collectables. The internet is best for that at Guns America, Auction Arms, or Gun Broker.
For tactical stuff and accessories Jensens is like a SWAT armory.
Good Shooting
Pablo

[banks74]

+ 100000 Pablo.

Jensens is good to go. Great people with great pricing. They can be brisk at times, but when you have so many people trying to buy a gun you have to be. I have been to a few busy gun stores back east where you took a number, like at the dmv and had to wait your turn to be helped. Then once you got your number you had a certain alotment of time to do your business. Jensens is no where near that bad/brisk.
Also Jensens will have more shit in stock than any other store around, especially with our current situation. I dont think many will be as eager to complain about them when they have stuff in stock that everywhere on the net is sold out of.

[Ridge]

I heard on AR15.com someone said that Jensens was refusing to give pricing over the phone yesterday because of what might happen last night

[Sled_Dog]

Sign on door at Jensen's today:

If you voted for B. Hussein Obama - please take your business elsewhere.

[Ridge]

[bjl913]

Honestly, i'm all for customer service, but I do need to say that when you are the big dog in down, and everybody and their cousins want what you have, you just might get a little busy! And when you are busy, you may get a little impatient with a customer or 14 when everybody through the door wants to take up precious time try and be your buddy and talk guns... These things happen, we all have our bad days.

I have had decent experiences at Jensens, nothing steller, but I have usually been there and found what I was looking for in a timely fashion. The clerks working have not always been the most friendly, and some really dont have any clue about the products they are selling other than the price and that they go boom. But Im not going in there to make a new drinking buddy or anything, and ill do my own independant research on a weapon LONG before I ask the clerk every little detail, so why should I be bothered by what may come across to me as an a-hole clerk? If you dont like them because the guy at the counter didnt wanna here about your buddies AR or AK, go pay more for the same thing at Gander or Sportsmans...

[Huskquatch]

I sympathize with everybody up there, that place is busy bell to bell and they do a great job of taking care of every customer in the door. They do get testy from time to time but they are human, I am up there ALOT and I have yet to see them be really rude to someone that didn't deserve it. In fact even the people that did deserve it got off pretty easy in my opinion. Just give them a break, dont expect them to talk your ear off and be your buddy for life and you will get a great gun at a great price.

my two cents

[Zak Smith]

"Customers" need to set their expectations properly.

There are always some people who whine about Jensens because the staff didn't kiss their ass, there wasn't soothing jazz playing in the background, nor milk and cookies to calm their fragile nerves. Maybe the staff didn't want to be tied up for two hours while you tell them your life story and waffle over a purchase. Maybe you walked in with a bunch of "internet knowledge" and BS information/theories, asked their opinion expecting them to agree - which due to their experience, they didn't, and you got your feelings hurt.

Get real.

There is no need for rudeness on the part of retail staff, but on the other side, a customer can't be a tool either. While everyone is buying everything they can and the store is packed open to close, do everyone a favor and be an "efficient" customer. If you have a fragile personality or self-worth and need to be coddled, it's probably not the place for you. However, if you want availability of firearms - utility to super high end - when everyone else seems to be out of stock, Jensens is the place to go.

-z

[kidicarus13]

Sign on door at Jensen's today:

If you voted for B. Hussein Obama - please take your business elsewhere.

Nice!

[laportecharlie]

A day or two before Christmas I made my first trip to Jensen's. Believe me, I will never set foot in that store again!!! It was about 12:30 or 1:00 in the PM and the store was pretty crowded. The 1st thing I noticed was the expression on most of the customers faces. Stressed out. It took me about one minute to find out why. Not one sales person that I saw had anything like a pleasent attitude, or even a neutral attitude. And that woman at the main counter!!! There is no way she should be in a retail environment. I know they are super busy now with the current political situation but there is no excuse for treating people the way they do. When the new President gets around to restricting "black gun" sales this will be one of the first places to go and rightly so.