Restaurant Thread

[Jer]

6 of us in my family went out to dinner tonight. We had originally planned to go to the Rio in Fort Collins, but they were even more swamped than usual for a Saturday night. We called around and decided to go to BJ's off of Harmony in Fort Collins. I called and put my name in for their call-ahead seating. Was told that it'd be 20-25 minutes before they'd have a table for us. I told the girl that would be perfect timing because we would be driving from Old Town Fort Collins and it'd probably take about that long.

We arrived at BJ's 22 minutes later only to be told that calling ahead actually did nothing for us. We were told that it would be **another** 20-25 minutes. The young gal explained to me that they had my name on the list, but when they were on a "wait", calling ahead does NOTHING!

What the hell? Then why did they tell me it'd be 20-25 minutes? Why didn't she say anything when I told her the timing would be perfect. Why the FUCK did she even take my name down for the call-ahead seating. I think they figured once we drove all the way across town, they'd have us hooked. Well, FUCK 'em. I would've gone down the road to McDonald's before I rewarded this type of behavior.

We ended up at a fairly decent, slightly upscale Mexican food restaurant a little to the west of BJ's.

I will NEVER step foot in a BJ's bar & grill and will tell everyone who asks what a terrible experience I had. They didn't just lose our $150 dinner and drinks tab from THIS evening!

I hate hearing this because BJ's is actually a kick ass place for food, drinks and atmosphere but we've also had some issues that incriminates the management of that place and it's starting to trickle down into the wait staff itself. We've had to call w/issues and talk to two different managers on the phone and get two completely different stories. That's not good and points to poor communication among managers and it's resulting in poor experiences for customers. Fort Collins is fickle when it comes to restaurants because there are so many of them but once the 'newness' of that place wears off and all that's left is bad word-of-mouth they'll be in trouble. No bueno.

Awesome margs though.. The bartenders in Boulder know me by name.

I can one-up that... I used to date one of the twin daughters of the owner of the Fort Collins one. I still have tortilla warmers & ramekins in our cabinet from like 15 years ago. lol