Cals Sporting Armory - Website Order Experience

After searching for Saiga-12 parts somewhat locally, I came across 2 retailers in CO that had them in stock. The Gun Room, and Cals Sporting Armory. The Gun Room had them for a price higher than I would like to pay, so I went with Cals.

Huge mistake.

People in this thread talk about Cal being an unpleasant person to deal with, Shannon is about as fun as getting a root canal with a sawzall from a guy named Twitch. Quite possibly the rudest shopping experience i've had.

I ordered 2 magazines on July 13th. Being a goober, I forgot to fax in a form needed. That was sent over on the 15th, confirmed, and my account updated on that same day. I also asked if I could just pick up the parts locally, and they can keep the shipping to save us all time and hassle. I was condescendingly told that it was impossible, and that my order would be shipped from their warehouse in Texas. The 20th comes, and still no tracking number. I e-mail to ask where my items are, and if there's any other paperwork needed. With zero response, my status is updated about an hour later with a scheduled pickup.

To my surprise, the package was on my desk this morning, and the sent from address says:

CSA
9141 W. Chatfield Drive
Littleton, CO 80128-6142

Why i'm upset:
-Shannon was incredibly rude
-No pickup? That's fine, but there's no need to lie to me about where it's coming from
-It seems they forgot about my order until I brought it up
-It's slightly ludicrous that it took a full week to get a package a few blocks to me.

Next time i'll buy in a shop; saving $10 was NOT worth the headache.