Personally, I will not order from this company ever again! I cancelled my order for several reasons.

First, shipments HAVE to be signed for, easy if you have someone at home, if you want it shipped to another address, you have to fill out a form and include copies of your credit card, both front and back, in addition to a copy of your ID or DL. Two, I received this e-mail regarding waiver of signature:

Hello,

The signature required at delivery is not an option that can be waived. Our site clearly states at time of checkout that a signature is required on all shipments at time of delivery and you even had to acknowledge this at checkout by checking the check box that state I acknowledge my shipment must be signed for at time of delivery. We offer the option to have order shipped to an alternate shipping address if a customer isn’t able to be at their billing address to sign for a shipment.

We are required by all the major credit card companies to get signed proof of delivery on shipment of tangible goods.

Please let me know how you would like to proceed.

--

Best Regards, Jim R. | Sales Manager
Cals Sporting Armory

Three, they have a toll free number, but no one answers. All I got was a recording to leave a message. Where is the customer service?

Four, this was the nail in the coffin as stated in the above e-mail "not an option" and "let me know how you would like to proceed". Confirmation for me of very poor customer service. Website says, they support Wounded Warrior Project and the USO...well, I am a Veteran and I didn't feel the love!

Update since their response: A much better response than I received from them.... They stated nothing about the poor customer service that I feel I received. Oh, and...they blocked my IP address...what a bunch of two year olds.