I had a different experience. I was looking for a Henry Big Boy in .357. Green Mtn Guns tried to order me one but all the destributors were out. I called every dealer in the metro area that was listed on the Henry website as a stocking dealer, no luck. My last call was to Bait 'n Bullet. He had one and I offered to give him a credit card number to hold it until I could get there. He said he'd hold it for me without a CC #. When we were waiting for CBI clearance (it was slow that day) he talked my leg off. Seemed pleasant and easy to talk to. YMMV.