Interesting enough, your story sounds very similar to my experience. I have been there twice and both times I had the impression that I was interrupting this gentleman. The first time he seemed more interested in reading his newspaper than in selling me anything. The second time (about a month after) I ended up buying some magazines for a pistol but, again, he didn’t feel like chitchatting much.
I asked this question half-expecting that someone would say that this guy is great to do biz with, but it seems that this is not the case. Who knows? Maybe if I went in looking for fishing gear he would be more interested in being helpful. Maybe it’s just a matter of time before they chose to change their ways and become a “customer oriented” company.
So I have given up hope for now and, instead, I drive from Brighton all the way down to Green Mountain Guns (near Lakewood) and I’ll be doing biz with them instead. At least they are amazingly friendly and knowledgeable (and their prices are really cheap also).