As everyone can tell, I know very very little about computers, keyboards and all that stuff. Could the problem possibly be on my end, like maybe I hit some key inadvertently to turn off some of the normally available stuff? Another problem, not associated with my efforts to add smilies and quote marks on this site, after I print something, when I turn off the printer, the damn computer totally shuts down and this occurs about every other time I print something.... I hate to have to hire someone to come out here in the backwoods just to see what it going on with this damn hardware. Hey, getting old is the shitz.