Quote Originally Posted by Busta Prima View Post
OMG look at this idiotic response I received from our good old Granpa!

"We do not do business any longer with BUDS, Cheaper than dirt, or any other wholesaler who tries to Walmart the gun industry, Who' going to do your transfers when no retailers can afford to stay in business trying to retail guns. DO you buy your doughnuts and gasoline at wholesale?? Guess what you are doing to our industry."

He should be apologizing to us and the OP and issuing a refund to our member but instead he craps all over our concerns and tries to make US out to be the bad guys!!! Never mind never using him for a transfer, I will now not ever shop there AGAIN!!
Fine business practices there... I would never use them after seeing this.

There is a way to tell a customer "no" without being an ass. They could have said something like "sorry for the troubles you have experienced. We charge more for FFL transfers through there because...(blah blah blah). we'll honor the original fee this time, but just to let you know, transfers from those dealers will be more in the future."

Or something like that. It pisses me off when people run a business like that. The art of communication and customer service is long gone; similar to my rant a month or so ago about doctor offices.