BlueCore Shooting Center - Lakewood

[J]

I will say, both my father and I, who are members and shoot both rifles and pistols, we're quite less than pleased that during your LONG period of rifle range downtime gave us only the options of having no rifle range, or suspending our entire membership while it was down. We tried asking for a 50% extension based on downtime, so if rifle was down for 4 months you would add 2 months to our membership. We felt this was more than fair, since the rifle range is double the cost of pistol, so during those 4 months we were losing WELL more than half the value of our membership.

The response we got back was to the effect that your owners didn't care, and had enough members, and were "not raising rates yet to make up for it". In fact, we were specifically told that you were still getting renewals, so you didn't care. I can say that a place I liked a bunch at first lost a bunch of my favor with that attitude.

We weren't sold the memberships under the stipulation that we would have no rifle range for a full third of our membership. And feel quite cheated by it.

Honestly, I hope someone else comes in and gives some competition. I feel that being the only game in town, you don't have to fight to be the best and can be complacent. I like your facility, but feel like mud with how that went down.

[Vanniek71]

I will say, both my father and I, who are members and shoot both rifles and pistols, we're quite less than pleased that during your LONG period of rifle range downtime gave us only the options of having no rifle range, or suspending our entire membership while it was down. We tried asking for a 50% extension based on downtime, so if rifle was down for 4 months you would add 2 months to our membership. We felt this was more than fair, since the rifle range is double the cost of pistol, so during those 4 months we were losing WELL more than half the value of our membership.

The response we got back was to the effect that your owners didn't care, and had enough members, and were "not raising rates yet to make up for it". In fact, we were specifically told that you were still getting renewals, so you didn't care. I can say that a place I liked a bunch at first lost a bunch of my favor with that attitude.

We weren't sold the memberships under the stipulation that we would have no rifle range for a full third of our membership. And feel quite cheated by it.

Honestly, I hope someone else comes in and gives some competition. I feel that being the only game in town, you don't have to fight to be the best and can be complacent. I like your facility, but feel like mud with how that went down.

The rifle range going down was not really a "planned" event, and I do apologize for that. It also took a lot longer than we could have anticipated due to a few hang ups.. I am not sure who you talked with about the membership extension, and I am sorry you felt like you were not appreciated. I can assure you that is not the case at all, and if the owners heard this (I will make sure they do by the way) they would definitely not be happy with it. We appreciate all of our members, and customers for that matter.

I do know there was a lot of deliberation on how to handle the rifle range being down, and unfortunately it sounds like you may have gotten info when there wasn't really a decision made yet on what to do.

I will make sure Sean and Eric get this feedback though, and although it's not my favorite feedback to hear, it is definitely an opportunity for us to improve! Thank you for saying something, we can't try to fix things if we do not know there is something wrong!

[SuperiorDG]

I will say, both my father and I, who are members and shoot both rifles and pistols, we're quite less than pleased that during your LONG period of rifle range downtime gave us only the options of having no rifle range, or suspending our entire membership while it was down. We tried asking for a 50% extension based on downtime, so if rifle was down for 4 months you would add 2 months to our membership. We felt this was more than fair, since the rifle range is double the cost of pistol, so during those 4 months we were losing WELL more than half the value of our membership.

The response we got back was to the effect that your owners didn't care, and had enough members, and were "not raising rates yet to make up for it". In fact, we were specifically told that you were still getting renewals, so you didn't care. I can say that a place I liked a bunch at first lost a bunch of my favor with that attitude.

We weren't sold the memberships under the stipulation that we would have no rifle range for a full third of our membership. And feel quite cheated by it.

Honestly, I hope someone else comes in and gives some competition. I feel that being the only game in town, you don't have to fight to be the best and can be complacent. I like your facility, but feel like mud with how that went down.

I've being felling the same way. My membership just expired on 8/8/12 and I don't know if after paying for a full services membership last time and not having full service for I think half that membership I don't know if I want to re-up. The rifle range before the shutdown was in bad shape. If you went there when it was raining, which is why you go to an indoor range, half the lanes didn't work. I just don't know what to do now, I'm looking into other options.

[Vanniek71]

I've being felling the same way. My membership just expired on 8/8/12 and I don't know if after paying for a full services membership last time and not having full service for I think half that membership I don't know if I want to re-up. The rifle range before the shutdown was in bad shape. If you went there when it was raining, which is why you go to an indoor range, half the lanes didn't work. I just don't know what to do now, I'm looking into other options.

That is accurate that's why the range was shut down, instead of patching it up to get by we wanted to do it right.

As for the permits... Yikes Lakewood took forever to give them to us. I promise we in no way shape or form wanted or intended for the range to be down that long. We actually had all the new ventilation equipment in town for well over a month before they even came out to give us the permits. And yes we asked for them before starting the project. Their response was we are very back logged and will get out there when we can.

All that being said, I am not here to make excuses, we are a growing business and are new to the game so we are going to make mistakes. I'm on here to help if I can, because I do care. I joined these boards without even knowing of this thread because of the FRIDPA area. I stumbled in here. But I will do what I can to answer any questions and help remedy any dissatisfactions that I can.

[Marine24]

I'm on here to help if I can, because I do care. I joined these boards without even knowing of this thread because of the FRIDPA area. I stumbled in here. But I will do what I can to answer any questions and help remedy any dissatisfactions that I can.

Van: Appreciate you joining the forum. I became a member at BluCore back in Mar and have been very pleased with the range, selection and people. It was unfortunate that the rifle range took so long to open, but I had a great time shooting at the pistol range.

You just need to hire some Marine grunts. It is kind of hard having to talk so slow to some of the Rangers in there so they understand.

[Vanniek71]

Van: Appreciate you joining the forum. I became a member at BluCore back in Mar and have been very pleased with the range, selection and people. It was unfortunate that the rifle range took so long to open, but I had a great time shooting at the pistol range.

You just need to hire some Marine grunts. It is kind of hard having to talk so slow to some of the Rangers in there so they understand.

We've got a few marines running around!