Out of curiosity, I poked around to see if there was a complaint/suggestion process for Denver / Denver County. There is an entity called "Office of the Independent Monitor."

http://www.denvergov.org/OIM/bHomePa...0/Default.aspx

FAQ

While nobody wants to be subjected to harsh criticism, it may be possible to submit a well formatted "suggestion" letter to that office, which is then sent to the PD. Their purpose in life is listed as:

...to make policy-level recommendations regarding discipline, use of force and other policies, rules, hiring, training, community relations and the complaint process; to address any other issues of concern to the community, the COB, the Monitor, the Manager of Safety, the Chief of Police, the Undersheriff or the Fire Chief; ...
(http://www.denvergov.org/Default.asp...vergov.org/cob, 2011)

This thread could even help to format said letter before it was sent.

With any government organization, it is possible to become less in tune with civilian (note: NOT MEDIA) relations. Talking to an individual officer or agent is not going to resolve your issue. I'm willing to bet that any public facing organization would be able to use, or even benefit from a healthy dose of Perspective from the people they serve.

Denver also has a Media Relations (Public Information Office) but it appears that office is specifically tasked with media responsibilities.

Anyways,

Just a suggestion, and who knows... it might end up helping!