I checked, Daves not home.
I checked, Daves not home.
I'm home just in training.....hello this is Dave with Microsoft Support how may I assist you today........oh well I can understand that can be frustrating, lets see how we can fix the issue.
Ray thats a fancy bar I just got the oats and honey nature valley ones.
Did you try turning it off and on?
wow in under 20 minutes, impressive. Considering you get this on line, or calling in for a CSR.
Due to Corona Virus responses we are only taking calls @ XXXXXX XXX. Our chat lines are down, until further notice.
Then you get . Thank you for calling. Due to covid-19 our hours have been reduced. To speak to a CSR press 1.
Your current wait time is 75 minutes. cue muzak.
The Great Kazoo's Feedback
"when you're happy you enjoy the melody but, when you're broken you understand the lyrics".
Its supporting 365 (all virtual service's) all enterprise systems clients. Azure, office, team's, skype for bidness etc. No incoming calls just email and occasionally an outbound call.
Since that's the first thing they always want to try, I usually do it before I even call in.
Then I call and they want me to do it. I tell them I already did that and it didn't work. Then they still want me to do it. Then I get a little nasty with them and tell them to pretend we just did it and it didn't work and let's move on to the next step. Idiots.
Yeah, I had a buddy that did phone support for Apple, and that was always the first line of his script.