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  1. #100701
    Splays for the Bidet CS1983's Avatar
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    Quote Originally Posted by ray1970 View Post
    Since that's the first thing they always want to try, I usually do it before I even call in.

    Then I call and they want me to do it. I tell them I already did that and it didn't work. Then they still want me to do it. Then I get a little nasty with them and tell them to pretend we just did it and it didn't work and let's move on to the next step. Idiots.
    That's because some folks think that logging out is turning it off. Or putting it on sleep mode (they press the power button a laptop, which has the "press power once" set to sleep or hibernate) and then logging back in = restarting.

    When I worked a help desk I wouldn't ask the person to reboot. I'd walk them through it as if it was a troubleshooting step. If they balked, I'd blame it on process as necessary for me to generate a ticket to another team if necessary. Alternately, I'd remote in and just do it myself. It's not that they don't trust "you", it's that someone, somewhere, sometime, *didn't* reboot, said they did, and wasted 30 minutes of their time.
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    It is terrible to contemplate how few politicians are hanged. - The Cleveland Press, March 1, 1921, GK Chesterton

  2. #100702
    BIG PaPa ray1970's Avatar
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    I just figured they were running down a checklist and if you stymied them on a step then they had no idea what to do.

    It's okay. I'm sure our tech geeks hate dealing with me. I'm sure they tell stories and laugh at my expense when they get off the call. They always ask me something that they assume everyone knows and I always tell them I have no idea.

  3. #100703
    Not a Dude ChickNorris's Avatar
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    Ive decided that in the observation of men wearing masks over their beards, they all look like a ladies underwear ad from the 70's.
    My airstream has been stolen by dopers

  4. #100704
    QUITTER Irving's Avatar
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    Just as penetrable too.

  5. #100705
    The "Godfather" of COAR Great-Kazoo's Avatar
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    Quote Originally Posted by ChickNorris View Post
    Ive decided that in the observation of men wearing masks over their beards, they all look like a ladies underwear ad from the 70's.
    or porn.
    The Great Kazoo's Feedback

    "when you're happy you enjoy the melody but, when you're broken you understand the lyrics".

  6. #100706
    Not a Dude ChickNorris's Avatar
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    Quote Originally Posted by Great-Kazoo View Post
    or porn.
    Did see one guy who was using something like vaseline to seal the gaps... so exactly that.

    Ick
    My airstream has been stolen by dopers

  7. #100707
    The "Godfather" of COAR Great-Kazoo's Avatar
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    Quote Originally Posted by ChickNorris View Post
    Did see one guy who was using something like vaseline to seal the gaps... so exactly that.

    Ick

    there's a few jokes that go along with this but.
    The Great Kazoo's Feedback

    "when you're happy you enjoy the melody but, when you're broken you understand the lyrics".

  8. #100708
    Not a Dude ChickNorris's Avatar
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    Quote Originally Posted by Great-Kazoo View Post
    there's a few jokes that go along with this but.
    Think we already covered euphemisms in the word association thread.
    My airstream has been stolen by dopers

  9. #100709
    The "Godfather" of COAR Great-Kazoo's Avatar
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    Quote Originally Posted by ChickNorris View Post
    Think we already covered euphemisms in the word association thread.
    really
    The Great Kazoo's Feedback

    "when you're happy you enjoy the melody but, when you're broken you understand the lyrics".

  10. #100710
    Not a Dude ChickNorris's Avatar
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    See what happens when I try to tone down my humor?
    My airstream has been stolen by dopers