Dudley, not big on the debate huh? I've met people who were loyal and avid customers of Gunsmoke (and conversely Rich) and the first few times they did business there they were pleased, until they found that they 1- paid way too much for the same firearm that could have been purchased elsewhere for less, 2- discovered his bad business habits and he and his employee's tendency to talk condescendingly toward customers, even knowledgeable ones (some of the experiences I've had as well). If you want to be friends with him, go for it, but don't cry to me when RMGO gets pegged with bad press on account of Rich Wyatt.
Just looked on BBB's site at Gunsmoke, shocking A+ given for them... odd I would say.