Mev - please tell me you were kidding about expecting a tip for delivering a hot tub.

I'm a generous guy and all but it would NEVER cross my mind to "tip" a delivery person for a big ticket item - especially where the item is non-functional without delivery/setup. And no, I'm not talking about a pizza.

I guarantee that if I ever got any lip from a delivery person about no tip of a hard item (appliance, hot tub, etc) they would get an earfull as well as written complaint to their manager and preferably the owner of whatever shop.

Entitlement is out of line for doing your job.

Back on topic: Lack of self-esteem is one of the worst afflictions of this country and people who expect to hang or be friends with you outside of work suffer from this ailment. Ignore them and do your thing.