Quote Originally Posted by Wolfeie View Post
Mev - please tell me you were kidding about expecting a tip for delivering a hot tub.
I was COMPLETELY kidding about THAT specific instance.

I NEVER expect a tip. HOWEVER, when someone has a delivery that is ABOVE AND BEYOND what any "regular person" would consider reasonable, which happens A LOT with an, on average, 850+ (now upwards of 1600 for a swim spa) pound item that, contrary to the popular opinion of people who have never had to move the things, can be very difficult and bulky to move, tips do make things "all better."

I don't have an entitlement issue with my job, but people who expect the world to cater to their incredibly stupid choice of landscaping, choice of a narrow gate, decision to put a hot tub on an upper deck and NOT want to pay for a crane, expect my crew and myself to "level" their intended area for spa placement, or decision to live on a mountain side with absolutely no access, is just as much of an entitlement issue as people who expect a tip for making my coffee or burrito. Or people who expect to pay LESS and get more. It's a two way street with this issue most definitely.

And as far as the "no set up" comment, I can tell you for an item that's "not set up," I sure have had to spend literally HOURS with people answering questions. Which is above and beyond my job description. And our company specializes in "wet starts" where we either wait for the electrician to wire the tub or come back on a different day, fill it for them, get it running, set up the filter cycles, ad chemicals, etc, that DEFINITELY falls into a "big ticket item" that's set up.

We're not running some rinky dink spa moving operation where I work. We definitely do the whole "shabang."

But I digress.

Damn bastards at work!

There, back on topic.