Chase bank SUCKS!

[jhood001]

They have record of it. If you completed the deposit and got the confirmation on screen afterwards (always print receipt with image for check deposits!), they DO have record of it. Those machines don't just 'lose' stuff like that. I would assume they somehow lost the physical check and that is why the bastards are putting it back on you. But like I said... I'm sure they have record of the ATM transaction.

If you have online banking with them, did it ever show a pending deposit line item for the check? Mine usually appear within minutes of feeding the ATM.

While I understand your predicament of not wanting to put out the guy who was generous enough to show his gratitude to you by sending you the check, I would want to know if my money didn't end up where I intended it to go regardless of how much it put me out.

If it were me, I would contact him and explain the situation. He may or may not be compelled to send you another, but I would think he would look into it enough to see whether it has been cashed... which might help you in tracking it down. Maybe ask him for the check number so that you can pass it along to Chase?

And yeah, local and credit unions are definitely the way to go. I would have ditched Chase long ago, but the bastards have my mortgage and keeping a checking account with them is the easiest way to pay it.

[Hoosier]

I would have ditched Chase long ago, but the bastards have my mortgage and keeping a checking account with them is the easiest way to pay it.

Pretty much the same. I do have a checking account with a Colorado specific bank that I am using more and more.

H.

[Guylee]

A friend of mine had problems with them too. Stopped a down payment on a car because she'd never deposited that much money before.

[trlcavscout]

They have record of it. If you completed the deposit and got the confirmation on screen afterwards (always print receipt with image for check deposits!), they DO have record of it. Those machines don't just 'lose' stuff like that. I would assume they somehow lost the physical check and that is why the bastards are putting it back on you. But like I said... I'm sure they have record of the ATM transaction.

If you have online banking with them, did it ever show a pending deposit line item for the check? Mine usually appear within minutes of feeding the ATM.

While I understand your predicament of not wanting to put out the guy who was generous enough to show his gratitude to you by sending you the check, I would want to know if my money didn't end up where I intended it to go regardless of how much it put me out.

If it were me, I would contact him and explain the situation. He may or may not be compelled to send you another, but I would think he would look into it enough to see whether it has been cashed... which might help you in tracking it down. Maybe ask him for the check number so that you can pass it along to Chase?

And yeah, local and credit unions are definitely the way to go. I would have ditched Chase long ago, but the bastards have my mortgage and keeping a checking account with them is the easiest way to pay it.

Yes they did have a record of it after all. All it took was a little yelling in the branch to get it straightened out.

[MrPrena]

My wife was a WM customer since 2000, and automatically became JP Morgan Chase customer.
After their free checking disappeared, we moved to US Bank early this year.

[Glock Shooter]

Chase sucks giant Moose testicles. I'm looking to jump ship. Last month I had $450 in my account the day before payday, which is electronically deposited. I wrote 3 checks that had yet to clear. 1) $450 2)$25 3) $50 (the last 2 were for my kids school so there were small). They all came in on the day before my electronic deposit but Chase could have cashed the $25 and the $50 then changed me the $34 overdraw fee, but NOOOOOOO, they cash the $450 FIRST and bounce the next 2. F**KERS!!!

[Byte Stryke]

Chase sucks giant Moose testicles. I'm looking to jump ship. Last month I had $450 in my account the day before payday, which is electronically deposited. I wrote 3 checks that had yet to clear. 1) $450 2)$25 3) $50 (the last 2 were for my kids school so there were small). They all came in on the day before my electronic deposit but Chase could have cashed the $25 and the $50 then changed me the $34 overdraw fee, but NOOOOOOO, they cash the $450 FIRST and bounce the next 2. F**KERS!!!

am I missing something here?