FK QWest

[Ah Pook]

Qwest got bought by Century Link, which is a far worse company.

My best answer is VOIP.

[Ronin13]

Oh I could go on a 5-day rant on how I hate call centers. It seems like so many of them don't realize that this is America, and still, the large majority of the people who live here are 1st language English speakers. I think there should be a test to any job that you have to answer the phones where four NORMAL people have a short conversation with you. If any of them have issues understanding you they stick your strange accent ass somewhere where you don't need to talk to customers. I get one or two customers every six months that call that have the most difficult to understand accents, and I seriously just want to strangle them through the phone. /rant.

[car-15]

after talking to some indian ass for 20 minutes, I unplugged my modem told them to run another test he said he did and they said it was my problem because their modem was testing good (before and after I unplugged it) I told them to pound sand and went to xfinity and it is 10 times faster and $8.00/ month cheaper, and has not went down since day one. on a positive note I called xfinity on a sunday afternoon to schedule the install, and the lady that answered was american I was sold on that alone.

[Bailey Guns]

My wife was a dispatcher at Englewood PD for a while several years ago. She had a conversation with a fella that went something like this:

Wife: 911, what's your emergency?
Man: Day's a Chow running aroun here in da street. Can you do sump'in about dat?
Wife: Yes, sir. I'll get an animal control officer to your location. Where did you last see the dog?
Man: Ain't no damn dog, lady. It's a Chow. Why in de world would you want to call animal control when dis Chow is runnin' around widdout any supervision?
Wife: Well, sir, a Chow is a dog. Animal control deals with animals that are running loose.
Man: No! It's a Chow. A little boy...not a dog. He's all by hisself.
Wife: Oh! A child. OK. That's a different story.(end of confusing conversation)

[Ah Pook]

Chow? You mean a yuts?

I knew a few call center techies who were sent over to India to train people to to do their job. At the end the techies were unemployed. But hey, the upside is tech support now cost these corporations about 2/3 less.

[Ronin13]

My wife was a dispatcher at Englewood PD for a while several years ago. She had a conversation with a fella that went something like this:

I'm sorry, but that is just hilarious... I can't stop giggling...!

[gnihcraes]

ask for "North American Support" you'll be transferred to Utah.