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Protecting ones name and product is one thing but the goal of good customer service is even after having to correct some misinformation, is then to win them over as a customer. Hence the term "customer is always right" even if they were wrong it is you bread and butter to have customers of your product.
I for one was definitely not won over with those responses.
"The rifle itself has no moral stature, since it has no will of its own. Naturally, it may be used by evil men for evil purposes, but there are more good men than evil, and while the latter cannot be persuaded to the path of righteousness by propaganda, they can certainly be corrected by good men with rifles. --Jeff Cooper"
My feedback
Yeah, me too. If he would have added "Oh, and it's break, not brake, dick" that would have been awesome.
I'll never buy anything from Oly Arms, that's for sure. All the guy had to say was that maybe the process you use makes some parts brittle, but the more advanced process we use is safe for 1911s. That's it.
Thanks for enlightening us all, Tom.
Kyle
Girlscouts? Hmmm, I don't know... I think it's kinda dangerous to teach young girls self esteem and leadership skills.
Wait... So does the case hardening hurt or not?! HA!
What I gathered from this...
Case hardening unequivocally hurts:
What is being decided is whether it hurts the slide, or just your reputation![]()
--J
My Feedback
"Praise be to our prophet, John Moses Browning, who hath bestowed upon us the new testament of shooting. Delivered unto us, his disciples, on 29 March 1911 A.D."
I won't be buying from them either, but had never planned to. Seen their prices?
Its also clear to me that what Oly does probably isn't actually color case hardening but is instead some sort of metal treatment "faux finish" that looks like color case hardening (which isn't a bad thing).
The other thing that's clear to me is that the public education system in Olympia Washington is just as bad as it is everywhere else (at least when it comes to reading/writing skills).
Modern liberalism is based on the idea that reality is obligated to conform to one's beliefs because; "I have the right to believe whatever I want".
"Everything the State says is a lie, and everything it has it has stolen.
-Friedrich Nietzsche
"Every time something really bad happens, people cry out for safety, and the government answers by taking rights away from good people."
-Penn Jillette
A World Without Guns <- Great Read!
New slogan: Olympic Arms: Designed by geniuses, produced by craftsmen, marketed by idiots.
Light a fire for a man, and he'll be warm for a day, light a man on fire, and he'll be warm for the rest of his life...
Discussion is an exchange of intelligence. Argument is an exchange of
ignorance. Ever found a liberal that you can have a discussion with?
Interesting advice, from someone sorely lacking in the quality.
Thanks for the advice! I'll stick with Kimber.
I hope this moron's superiors see this thread and what a bad representative he is for their company. Add me to the list of folks who will never buy an Oly, due solely to the attitude of its employees.