Color case hardening

[Irving]

I only read page one. Can't you give the guy a brake?

[Colorado Osprey]

I'm sorry, but Tom has always been great source of information to me and someone who I can actually call/email/pm at a manufacturer and get answers. My involvement was to get information on how Oly case hardens without ruining a slide. Apparently there are different methods... who knew?.. I didn't.

For those that now hate Oly, please PM me if you are selling those guns cheap. I'd love to have them

[spyder]

Want to thank Tom aka "Rattler" for stopping in and setting it straight.

Funny how he didn't actually do this though... He didn't do anything but make himself look like an ass. I tried to make nice, even that didn't work. I am still however wanting to know how companies that do that get their colors. Sadly, he will not be the one who helps out on the subject.

I'm sorry, but Tom has always been great source of information to me and someone who I can actually call/email/pm at a manufacturer and get answers. My involvement was to get information on how Oly case hardens without ruining a slide. Apparently there are different methods... who knew?.. I didn't.

For those that now hate Oly, please PM me if you are selling those guns cheap. I'd love to have them

You know, I sent an email before all of this even started (you can see that on the top of page two) and got no response. The only time anyone got back to anything, was Thomas getting all bent out of shape due to a miscommunication (reading comprehension skills) on his part. This could have gone a very different way, but, didn't.... This wasn't an attitude problem, people getting snippy like Hk does sometimes, but rather an employee being a complete dick because he was avidly trying to be a dick. Suprisingly I've still decided not to point this out to his superiors though. He should thank me..... and get grammar/spelling lessons.

[Whistler]

I'm sorry, but Tom has always been great source of information to me and someone who I can actually call/email/pm at a manufacturer and get answers. My involvement was to get information on how Oly case hardens without ruining a slide. Apparently there are different methods... who knew?.. I didn't.

For those that now hate Oly, please PM me if you are selling those guns cheap. I'd love to have them

Personally I don't "hate' Olympic Arms but rather am put off doing business with them due to this interaction. It's a shame too I really like their pistol caliber uppers. I don't just find money laying around I work hard for it and prefer to spend it with companies that work equally hard to earn my business. Ego is a bitch sometimes.

[funkymonkey1111]

I'm sorry, but Tom has always been great source of information to me and someone who I can actually call/email/pm at a manufacturer and get answers.

For those that now hate Oly, please PM me if you are selling those guns cheap. I'd love to have them

congratulations--maybe call him and advise him the damage he's done and let us know how that goes.

and, those turds were pretty cheap to begin with, weren't they?

[Ronin13]

I'm sorry, but Tom has always been great source of information to me and someone who I can actually call/email/pm at a manufacturer and get answers. My involvement was to get information on how Oly case hardens without ruining a slide. Apparently there are different methods... who knew?.. I didn't.

For those that now hate Oly, please PM me if you are selling those guns cheap. I'd love to have them

I liken this to Gunsmoke, if you've been there and had a bad experience (like I did) you pretty much write them off as a place you will no longer take your business and urge your friends based on your bad experience(s) to do the same. Poor Osprey hasn't had that happen, yet, in this case with Oly, but don't you fret none, I am sure eventually it'll happen to you too!

[Colorado Osprey]

I work in an industry where I need to acquire parts from manufacturers daily. I deal with manufacturers and reps daily as well. I do get and have had many bad experiences.
Experiences like them not calling you back or ignoring emails. Communication/support is key to getting things done. Without it a manufacturer will die quickly because you can not get support on a purchased item... and will not make future purchases. Bad experiences do not keep me from doing business with a company.
If that happened I would have to just sit in a dark closet some where and wait to die.

I also understand that manufacturers make errors and sometimes things are overlooked as well as things break. This is the nature of the beast. It is gonna happen in every industry.

That said... I own Olympic Arms products and am very happy with everything I own. I am not a Kool-Aid drinker and don't need a chart to tell me what to buy. I have used firearms to save my life and trust all my firearms to function as close to 100% as possible or it gets sold/traded.

I'm not here to defend Tom's statements.. but I understand where he is coming from.
Olympic has continually been trashed in web forums and Tom usually has to start from a defensive position on forums. But again he is communicating. He is out there to be contacted. He was stating that Oly's case hardening will not ruin a slide although it was clearly stated in the original lines that case hardening will ruin a slide. I see Tom's statement as trying to keep wrong information from getting out about Olympic's case hardening on their 1911's.

Could it have been said more diplomatically? Probably.

Will I continue to use Oly products? You bet.

Many of their unique designs are the best in the industry.. and attempted to be copied by most of the "tier chart" assemblers.

Lastly Oly Arms are made in the USA... not just assembled here. Many of the "chart" guns are using parts now imported... thanks but no. Olympic Arms started in Colorado Springs. It is an American owned and run business that is not part of CERBERUS.


EDIT: Still no PM's on cheap Oly's for sale???

[Whistler]

I work in an industry where I need to acquire parts from manufacturers daily. I deal with manufacturers and reps daily as well. I do get and have had many bad experiences.
Experiences like them not calling you back or ignoring emails. Communication/support is key to getting things done. Without it a manufacturer will die quickly because you can not get support on a purchased item... and will not make future purchases. Bad experiences do not keep me from doing business with a company.
If that happened I would have to just sit in a dark closet some where and wait to die.

I also understand that manufacturers make errors and sometimes things are overlooked as well as things break. This is the nature of the beast. It is gonna happen in every industry.

That said... I own Olympic Arms products and am very happy with everything I own. I am not a Kool-Aid drinker and don't need a chart to tell me what to buy. I have used firearms to save my life and trust all my firearms to function as close to 100% as possible or it gets sold/traded.

I'm not here to defend Tom's statements.. but I understand where he is coming from.
Olympic has continually been trashed in web forums and Tom usually has to start from a defensive position on forums. But again he is communicating. He is out there to be contacted. He was stating that Oly's case hardening will not ruin a slide although it was clearly stated in the original lines that case hardening will ruin a slide. I see Tom's statement as trying to keep wrong information from getting out about Olympic's case hardening on their 1911's.

Could it have been said more diplomatically? Probably.

Will I continue to use Oly products? You bet.

Many of their unique designs are the best in the industry.. and attempted to be copied by most of the "tier chart" assemblers.

Lastly Oly Arms are made in the USA... not just assembled here. Many of the "chart" guns are using parts now imported... thanks but no. Olympic Arms started in Colorado Springs. It is an American owned and run business that is not part of CERBERUS.


EDIT: Still no PM's on cheap Oly's for sale???

Not to be pedantic but it was clearly stated that it would ruin the slide because of too much heat:

I am working on other process though to get some really nice colors that don't take too much heat to make.

I don't see anywhere in there that the "chemical bath process that Olympic uses is bad too". Most responses on this thread have had little to do with the quality of their products and everything to do with an inappropriate (and frankly rude) exchange from a Company rep in a public forum over a misunderstanding. If at any point he would step down from the ego, admit that he misread/misinterpreted the post and make nice I might be on your side of this issue. Unfortunately that did not happen though the OP gave him a number of opportunities. His behavior is indefensible despite your assertions regarding the product quality.

Would I buy an Oly? Sure, on the secondary market.

Would I buy it from them? Not until they learn a little common courtesy.

You talk about your daily experience and I think you would admit each of us smiles at a shitbird through clenched teeth because that's what it takes to get the job done but I don't see the relevance, unless that means "cut him some slack everybody picks on him." Even if he had been right it was poorly handled and one would imagine customer relations to be his purview.

And finally

he is communicating. He is out there to be contacted

How's that working?

[aahorn]

+1 another that will never buy a Oly firearm. thats a shame i like to support family owned companies too.

on a different note.. if anyone is currently unemployed i heard there is a new director of sales position open. im sure that pays fairly well

[hghclsswhitetrsh]

Won't get my business either.