Color case hardening

[hollohas]

This Sales Director F'd this up big time. Spyder NEVER said anything bad about Oly Arms. Put me on the boycott list simply because I don't stand for any company to come on a public forum and outright badmouth, attack and question someone's integrity, especially when that individual never committed any offense against the company.

That is at least until they fire this guy and hire a replacement. I vote for Byte as the replacement because he gave the very best, A+ customer service and positive marketing response.

Here is how it SHOULD have gone...

Oly: usually you would be correct in that most processes do created a brittle slide. However, our unique process of blahblahblah creates the desired coloration and visual effect without compromising the material or weapon quality.

Us: Cool!

Byte, if you're not interested in being a Sales Director, perhaps you're looking for some contract work? I suspect Oly Arms will be looking to hire someone to put on a "How to provide great customer service" seminar soon.

[jmg8550]

Looks like Mr. Sales Director needs to put the Thesaurus down. Using big words to impress people doesn't go over well with me. Especially when using them just because. Pompous A$$hole. I'll buy a DPMS over Olympic Arms. DPMS' Customer Service and Repair Dept. is shit also. They used to be on the bottom of my list. Now it's Oly Arms.

[XC700116]

Yeap another one here that won't be spending any of my hard earned $$$ with them. Unbelievable, he could have come out looking like a shining star and gained business but does this instead, what a jackwagon.

[Cochise]

I just wanted to let you guys know (and hopefully the "good folks" at Oly arms, too) that this thread has already made it to Louisiana and will continue to spread.
http://www.bayoushooter.com/forums/s...-15.co-a-visit

BTW, awesome forum. You guys have WAAY better smilies than we do.

[ChunkyMonkey]

I just wanted to let you guys know (and hopefully the "good folks" at Oly arms, too) that this thread has already made it to Louisiana and will continue to spread.
http://www.bayoushooter.com/forums/s...-15.co-a-visit

BTW, awesome forum. You guys have WAAY better smilies than we do.

Welcome! Stick around!

[Lex_Luthor]

Hadoken.

[onebadfx4]

What a clown. Way to look retarded in a forum of gun nuts and prevent any of us from buying your firearms.

[jackthewall81]

Wonder when it will spread to arfcom.

[Ronin13]

I'm sorry, but Tom has always been great source of information to me and someone who I can actually call/email/pm at a manufacturer and get answers. My involvement was to get information on how Oly case hardens without ruining a slide. Apparently there are different methods... who knew?.. I didn't.

For those that now hate Oly, please PM me if you are selling those guns cheap. I'd love to have them

I liken this to Gunsmoke, if you've been there and had a bad experience (like I did) you pretty much write them off as a place you will no longer take your business and urge your friends based on your bad experience(s) to do the same. Poor Osprey hasn't had that happen, yet, in this case with Oly, but don't you fret none, I am sure eventually it'll happen to you too!

[Colorado Osprey]

I work in an industry where I need to acquire parts from manufacturers daily. I deal with manufacturers and reps daily as well. I do get and have had many bad experiences.
Experiences like them not calling you back or ignoring emails. Communication/support is key to getting things done. Without it a manufacturer will die quickly because you can not get support on a purchased item... and will not make future purchases. Bad experiences do not keep me from doing business with a company.
If that happened I would have to just sit in a dark closet some where and wait to die.

I also understand that manufacturers make errors and sometimes things are overlooked as well as things break. This is the nature of the beast. It is gonna happen in every industry.

That said... I own Olympic Arms products and am very happy with everything I own. I am not a Kool-Aid drinker and don't need a chart to tell me what to buy. I have used firearms to save my life and trust all my firearms to function as close to 100% as possible or it gets sold/traded.

I'm not here to defend Tom's statements.. but I understand where he is coming from.
Olympic has continually been trashed in web forums and Tom usually has to start from a defensive position on forums. But again he is communicating. He is out there to be contacted. He was stating that Oly's case hardening will not ruin a slide although it was clearly stated in the original lines that case hardening will ruin a slide. I see Tom's statement as trying to keep wrong information from getting out about Olympic's case hardening on their 1911's.

Could it have been said more diplomatically? Probably.

Will I continue to use Oly products? You bet.

Many of their unique designs are the best in the industry.. and attempted to be copied by most of the "tier chart" assemblers.

Lastly Oly Arms are made in the USA... not just assembled here. Many of the "chart" guns are using parts now imported... thanks but no. Olympic Arms started in Colorado Springs. It is an American owned and run business that is not part of CERBERUS.


EDIT: Still no PM's on cheap Oly's for sale???