Color case hardening

[DD977GM2]

I didn't need this thread to know Olympic Arms sucked but
Now it is 110% now for me. I'd rather vote for nobama then
Ever own any crap from them. Tom you are A1 number one awesome
And can thank your douchebagger for it. Hope you guys go out of business !!!!!!

[DD977GM2]

New slogan: Olympic Arms: Designed by geniuses, produced by craftsmen, marketed by idiots.

[theGinsue]

Interesting to see a "Rep" coming out on a very public forum and potentialy harming his Business by insulting / degrading a potential customer / customer base. I sincerly hope that this "Rep's" supervisor does not find out that he just alienated their companys customer base. I for one will not be spending any of my hard earned money on any Olympic arms product and will reccomend others to do the same.
Thanks Tom!

As "Sales Director", my guess is that he only answers to the President & CEO. The information I've been able to dig up on their company clearly shows Tom as the head of company sales. Pity that the executive "Sales Director" is better at turning customers/potential customers AWAY from their products than turning people ON to their products.

Olympic Arms is a family owned and operated business by the Schuetz family. The father, Robert, serves as the current President and CEO. The son, Brian, is the Vice President in charge of R&D (Research & Development) as well as Production. And Roberts daughter, Diane, is the CFO.

Robert Schuetz, President & CEO
CEO@olyarms.com
General Corporate Phone: 360-456-3471

Olympic is the second company (after Colt) to produce the AR and they do offer a lifetime warranty on their products which tells me they are well made.

Wow, just wow. I can honestly say that I will never give Olympic Arms any of my hard earned money, and they have Tom to thank for that.

Agreed

All the guy had to say was that maybe the process you use makes some parts brittle, but the more advanced process we use is safe for 1911s. That's it.

Thanks for enlightening us all, Tom.

I think Spyder gave him plenty of opportunities to gracefully do just as you suggested.. Spyder NEVER stated anything about possible problems with Olympic products, but Tom has clearly shown us that there are major problems with Olympic's staff.

What I gathered from this...

Case hardening unequivocally hurts:

What is being decided is whether it hurts the slide, or just your reputation

Well played.

Another +1 for never purchasing an Olympic product. I didn't actually count, but that's somewhere in the neighborhood of 10 of us so far. There is an old sales/customer service adage that for every bad experience with a customer, they will tell 7 of their friends about this experience. This was developed long before online forums andsociual media were conceived. These days, such poor behavior on behalf of a company is likely to reach THOUSANDS in short order. I'll certainly do my part as this "Sales Director" has most definitely offended me.

I'm not banning his account, but in my personal eyes he is persona non grata.

[Bailey Guns]

Oh...now I know why I don't own anything (or ever will) from Olympic Arms.

Tom must've learned his stellar customer relations skills from the experts at H&K.

King-sized peckerwood.

[Byte Stryke]

I am still trying to figure out how Oly uses a coloring process to, what I can only guess is, decelerate the slide...

The only reason that I even addressed the post was because I had several readers email and or call me commenting on your post – all of them thinking their slides and or guns might brake based on your comments. I’m not the only person that interpreted the comments the way that I did.

and +1 on not buying from Oly...


Here is how it SHOULD have gone...


Oly: usually you would be correct in that most processes do created a brittle slide. However, our unique process of blahblahblah creates the desired coloration and visual effect without compromising the material or weapon quality.

Us: Cool!


instead we got

[Byte Stryke]

Olympic Arms: Designed by geniuses, produced by craftsmen, marketed by idiots.

Love it

[Byte Stryke]

Contact US!

# Name Position Phone Mobile Phone Number Fax
1 Nolan Sales (800) 228-3471 (360) 491-3447
2 Lee Retail Storefront Sales
3 Tom Sales Director (800) 228 - 3471
4 Andy Returns & Repairs
5 Justin Law Enforcement & Government Sales/ Renewal FFLs (800) 228 - 3471

[car-15]

Agreed. Lets start a count of how many here will not buy from them anymore.

1 here.

another 1 here. not that I would of anyway, but for sure not now.

[sniper7]

well, that is one way to get fired I guess.

[keylay31]

Wow, just wow. I can honestly say that I will never give Olympic Arms any of my hard earned money, and they have Tom to thank for that.

This. Adding them to the list.