I've seen this before, there was a huge negative exchange on GT from another manufacturer (rep and president). It seems that some companies want to work so hard to protect their image that they go to the extreme and shoot themselves in the foot (pun intended).

The use of the word "you" in the original exchange precludes your answer from applying to any other manufacturer and their process! I stand by what has generally been expressed here: the gentlemen from OA needs to take it down a bit... You never represented yourself as an official representative of that company, etc. etc.

Ya know, I wonder if that gentlemen ever discusses the difference between coffees, or paint or many other varied products which have many varied patented production processes? I'll bet the makers of those products don't slam him, like he slammed you, when they overhear his comments? Sheeeesh...