Quote Originally Posted by TennVol View Post
HD channel choices? Not as many
Movie channel choices? About the same
On-Demand availability? Pretty good actually
PPV options? Never used it
Cable outages? Not many at all
Customer service? Sucks, really sucks. Good luck getting someone who speaks english
DVR options? LOW capacity compared to Dish/DirecTV- like 1/5 the space
Signal/picture quality on HD TV's? Good
Telephone call quality? When it works, it's good. I had an ongoing problem with mine for like 6 months. Other party couldn't hear for ~5 seconds every minute. Over a dozen service calls until I cancelled the service. It's still going on with the new tenants at that house.
Any other comments on Comcast cable TV or phone service? A tech took their modem (cable/phone) from my house and never reported it returned. It took me 2 years to get them to take it off my bill every month. $200 in rental fees over that time for something I didn't have. Techs were rude. One made my other half go up and down the stairs several times to plug in/unplug the box with a broken foot. One showed up at my house for the phone issue and gave me a sob story about his wife's medical conditions. Spent 2 hours on the phone w/ tech support trying to get my modem activated when I moved. Regional supervisor for techs in the Longmont area won't answer my calls anymore. Promotional periods on their prices suck. SOUNDS like a great deal, then you get the non-promo bill
I would avoid them at all costs.