
Originally Posted by
brutal
Do your best to estimate how long it may take given the worst case outcome, double it and add 50% and tell them that's how long it will be.
When you come in under the wire, you look like a hero.
Any time someone stands over me and asks how long something will take to fix, my initial response is, "Longer if you ask me every 5 minutes or stand there and watch me. Please find something else to do and I will let you know the moment it is resolved."
"What's wrong?"
"I don't yet know the answer, but it will be the last thing I check, now go away and let me continue looking."