Quote Originally Posted by HoneyBadger View Post
Customers shouldn't have to do this much work... When you buy from them, you are purchases physical goods, but you are also purchasing a service: reliable delivery on their end of the purchase agreement... I guess now we know what to expect in the future. I sure hope they outgrow this and make it right.

I completly agree with you. As a customer, when my order arrives I should not have to double check everything. I am glad I did though.

Quote Originally Posted by ray1970 View Post
Sorry to hear that. I still haven't seen my missing parts yet from my order back in August. Hopefully yours will arrive shortly.
I actually did recieve a UPS tracking number today, so I am assuming they are sending the parts out. Ray if I were you, give them a call and explain to them what happened. I do not do the email thing, it takes too long. This will probably be the last time I order from them unless it is an unbeatable deal that I cannot pass up.