Might be done ordering stuff from Palmetto State Armory

[BuffCyclist]

Yeah I hear ya, principle vs finally having everything you paid for and not having to deal with it anymore. I think I'd lean towards the latter myself, just because of how difficult stuff is to get, assuming of course they didn't send you another plain old PSA FCG.

I already have the LPK boxed up and ready to ship out if there isn't a Geissele SSA Trigger waiting for me when I get home.

If I decide to return them both, there's room for both to fit. If I decide to keep, I just have to call my bank and cancel the charge back. Otherwise, if I decide to keep them, then I will install the Geissele trigger in my rifle and have a spare LPK. Perhaps I can trade it for an upper or a bcg.

Cause, LPKs are like PMags right, they're the new basis of what everything is worth!

[hollohas]

I placed an order with them on Jan 3rd for a single in-stock item. CC was charged on Jan 4th. I haven't received said item yet (26 business days later) and the only response I get via email for two weeks is "You're very important to us, we will respond shortly."

I'm not impatient. I placed an order with MidwayUSA in early Nov that still hasn't shipped. But guess what, they haven't charged me so I'm not bothering them about it.

But since Palmetto State charged me all I want to do is confirm if it was shipped or not and if it has, then I want to file a claim that it was never delivered. That's it.

I understand folks are busy. But that is no excuse for eliminating customer service. I won't be ordering from them again.

Update 02/11: Today, over one month later, I got an email saying they don't have the in-stock item I ordered therefore they are canceling my order and refunding the money that they should have never charged me in the first place. I have ordered from 6 or 7 other online retailers since Nov and not one other company has done that. Mistakes happen, but in the future I will be spending my money at the other retailers that make doing business easy, not Palmetto State.

[colorider]

Ordered my upper on feb 4th. Shipped out with ups tracking # feb 13th.

[XC700116]

Ordered a lower build kit on 1/28 and it's supposed to be delivered this Friday, we'll see if all the parts are there or not.......

[TS12000]

Well won't you know it, I defend them...and get my order fumbled as a return favor. Got "my" package today, opened up upper is there all this other stuff must be my lpk...wait no that's a strikefire, and this isn't my name on the shipping slip...dammit. Already called them as I don't like that Karma bug and kinda want my lpk but would like some advice:

Call and tell them and guy says just send it back with this slip we'll email you and we'll get yours out to you. I ask if that's going to take another four weeks and his answer is, "well...uhhhh....no man it won't". Let's just say I wasn't exactly filled with confidence.

So should I:
a)Hold onto this package until mine comes
b)try to get them to change my order to what I already have and call it good
c)send it back now and hope I get my package maybe
d)Just contact this guy (his email and phone # are on the invoice) and see if he got my stuff and if we can just work it out between us

As an aside, I know Columbia is just up the road but between full-time school, full-time work, pregnant lady, I don't exactly have time to spend a whole day going in person to unfuck someone else's problem and I ordered online an paid shipping for the exact purpose of avoiding that.

[Sparky]

You guys are scaring me. I have an upper due to arrive tomorrow.

[brutal]

Other than a missing bag of LPK on one order that they promptly fixed no questions asked, PSA has been reliable sending me correct and complete orders. They're behind like everyone else, but have been solid for me.

[TS12000]

To be honest the two orders are pretty similar and the totals are almost identical, so I can see how it happened. Still like C'mon man...

Hope yours works out and is legit Sparky

[ray1970]

I'm a PSA hater. I wish you the best.

[Jeffrey Lebowski]

I ordered a blem PSA lower last week - transferred to MGT in Lakewood right away and I picked it up yesterday.
For the life of me, I cannot figure out what the blem is, other than the whole thing smells like a bag of cheetos.

For the price, I dig it. I'm hoping to build a rifle for my dad as a bit of a surprise gift. This was part #1.
I'm hoping one of their build kits is part numbers #2 - ?