Sirius Customer Service

[Great-Kazoo]

Rule Number 1 of CS communication.
ALWAYS ASK for a MAINLAND CS. They have to connect you with someone back in the US, back in the US, back in the USAAAAA

[Bailey Guns]

"Katy" was the CS person. She was in the US. I think she was just stupid...not a foreigner.

[Sharpienads]

Get a LTE able tablet for your vehicle... No need for xm or sirius anymore. The only good thing on sat radio is their comedy channels.

Uh, you obviously haven't listened to channel 39.

[Goodburbon]

125 Patriot talk (Wilkow, Beck, Cam&company, Mike Church, Hannity(blech))
114 FNC
115 CNN
.... BBC

Comedy, 80's, 90's.... There was Pink Floyd radio for a week, now it's Dave Matthews Band radio...

I drive 10+ hours at a time. between those channels and my thumb drive full of music I'm able to make it mostly sane. Without Sirius/XM it's hunting for obscure am channels in the middle of nowhere, only to have them fade as you get into a show. I wish it had Rush.


Wait a month and get 6 for $25. They'll annoy the shit out of you with calls and junk mail though.

[BigDee]

My experience with them has not been all that bad from a CS standpoint. My wife's ride has the factory sat radio and we were able to get it for $84 a year. I was able to get away form the auto renew deal by requesting them to send me a statement which I paid by check.

We recently had an issue where my wife lost most of the channels and I had to work it out with customer service. They gave me a $15 credit, so I was happy with that but they definitely try to sell you shit. I thought about adding Sirius to my car but they will not give me a break on the monthly fee. Several times I have been told me the promo I have for my wife's car is a 1 per household kind of deal and they will not give me the same promo. The way I see it they are losing $84 a year due to that policy.

[butnewa]

We recently had an issue where my wife lost most of the channels and I had to work it out with customer service.

I noticed this recently on a trip to KS and thought it was my imagination or just my radio being weird.
In town I only listen to a few stations, only surf when on trips.

Guess I should investigate further and call Sirius if needed.

Thanks for pointing that out.