There is a call center here in the springs, you could show up there and not leave till they fix the problem

sure you might get arrested but you need to stand up for the cause!!!

I have been with t mobile for 11yrs now and up until a few years ago there customer service was great. In the past few years I have had nothing but problems with them. I don't think I will go back to a contract carrier. I am going to give straight talk a try. $45 a month unlimited everything and no contract. Hard to beat that.