Ok... so last April 28th I bought 2 Smartphones form T-mobile. They were having what I THOUGHT was a killer deal. Their package promotion was: Unlimited Talk-text-data for $49.99 per line if you bought a qualifying phone. So...I bought 2 qualifying phones! Their phone promotion was: 1/2 off all Smartphones and get a mail-in rebate on what you purchase so essentially the phone(s) is/ are free. And... get $100 per Blackberry you trade in. (I traded in 2) In my mind, I'm thinking this is a great freakin' deal.. So I spent $268.78 on 2 f***ing phones. (one for wifey and I)

I'm thinking: SWEET!!! I get 2 badass phones (which in 6 to 8 weeks will be free!) Plus I get $200 on top of that, F***ING SWEET!!!

Simple math:
$268.79 (spent)
-$268.79 (to get back as a rebate in 6-8 weeks)
+$200.00 (for trade ins)
$200.00 in the red for me, RIGHT?!?

So...I do all my rebate stuff online like I'm supposed to. Send in everything that needs to be sent in.

So I waited... and waited... and waited on my rebates to come... NOTHING.

I Call T-mobile... bitch a little... realize the 6-8 week mailing time hasn't quite passed yet so I wait some more... NOTHING.

Kinda pissed now, I stop back into the store to check. They beachbum working tells me that they never received my rebates and there's nothing they can do about it. BOOM... I whip out my new effing Smartphone and show the corksucker behind the counter my REBATE CONFIRMATION EMAIL!! (Yea sucka... how do ya like me now?!?) He grovels a little and says he'll personally call the rebate center and that he'd call me back the next day.

OK... easy enoguh to understand, RIGHT?!?


Apparently NOT if you work at T-Mobile!

Three weeks later...which would make that TODAY... I go back into the store and the fothermucker tells me he lost my paperwork and couldn't call.

I'm really pissed now!!! I have 2 phones that are now NOT FREE and still have NOT received the $200 I was supposed to get for my trade-ins.

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Question #1- Does anyone know FOR SURE the promotion T-Mobile was running the last weekend of April of 2012? And can you somehow get me the information to throw in their face?

Because T-Mobile can't tell me! They all know they had a promotion in April, but can't F***ING remember what the hell it was. (is it me oir is this kinda f***ing stupid?!? Isn't that on record somewhere?) And, YES I have looked over my paperwork... NO mention of the promoexcept that the phones were reduced in price.

Question #2- Where do I draw the line and say, "F your company... F your phone... I'm going back to Verizon?"

Question #3- Should I decide to go back to Verizon, how do I get out of paying the early termination fee on both of our phones?


For those that wanna knock the mini-rant... I have parent's at the school I teach at that are members here. I don't wanna make it wierd!!! I am posting this WITHOUT spell checking OR editing this... which totally goes against my teahing beliefs!!! Don't hold it against me...remember... I'm pissed