Quote Originally Posted by bellavite1 View Post
Turn his ass in.
Make sure you point out to the customer that "don't worry about it" is not a valid answer and obviously your competitor ethics are lacking.
Does he really want to do business with somebody like that?
When somebody tells me they found a cheaper price on espresso coffee equipment online I point out that most likely they will not be offered a warranty, while our company, being local, guarantees support and service to our customers.
I would have to consider if I wanted to do business with a client that also may be complicit in cheating on taxes. Make it 100% clear that you will not compromise your ethics for the sake of a sale. If it's not gonna break the business, I'd walk away.