I took my box of broken craftsman tools in to the one off highway 7 and they gave me replacements on everything from broken sockets to screwdrivers etc. The only thing they wouldn't give me was my hex wrenches as they said I needed to bring in the whole set and they could give me a few at a time.
I bought our appliances there 4 years ago. Had a major issue with the stove but after going all the way to the top at corporate I got all the parts covered.
The price is what drives me away. I have a craftsman mower but if I were going to buy another I'll go get a john Deere cause its the same price and its green.
Hand tools...I won't buy them there any more. while I love craftsman, harbor freight had the same warranty and probably the same quality.
I bought a cordless drill/circular saw combo (along with a bunch of other power tools) at Sears in 1987. The circular saw finally went tits up a few weeks ago. The 18v drill is still going strong but I can't get replacement batteries for it any longer. Still buying sanding belts and discs for the bench sander I bought at the same time.
I have socket sets and other tools that I bought before that I'm still using. I like Craftsman hand tools. I've replaced a few pieces under warranty over the years.
But, yeah, shopping at Sears isn't like it was in the 60s and 70s. Then again, few things are. It's a shame.
I do still have my Sears break-open .410 that I got when I was 10. It's in great shape and still a lot of fun to shoot.
Stella - my best girl ever.
11/04/1994 - 12/23/2010
Don't wanna get shot by the police?
"Stop Resisting Arrest!"
European Auto Repair
www.bavarianmotorsllc.com
weaverbmotors@gmail.com
303-656-9268
Best way to get in to see me at the shop is to call or email Shannon and make an appointment.