What to do?

[Ashton]

Dude, honestly. It's Pizza Hut.

Cant really expect to much!!

They're a huge business.... Locations all over the world. Most of which have no problems delivering. The business wouldn't have gotten as large as it is without discipline and drive.

[Tinelement]

They're a huge business.... Locations all over the world. Most of which have no problems delivering. The business wouldn't have gotten as large as it is without discipline and drive.

You nailed it!!

[Great-Kazoo]

They're a huge business.... Locations all over the world. Most of which have no problems delivering. The business wouldn't have gotten as large as it is without discipline and drive.

And people allowing them to get away with the shit they pulled on you. PH is the worst , calling their crap pizza is an embarrassment. As long as you're happy. The only reason they are big , is due to them dumping a sub par item for pennies on the dollar. Like Olive Garden if it was the only eatery within 100 miles i would not patronize them, ever.
You seem like a sensible guy based on your post, how did you not call after 40 minutes?

[GilpinGuy]

Man, I delivered for Pizza Hut for 3 years going through college. It paid for a LOT of college and was one of the highest paying jobs for college kids when I went to school.

But two things seem weird here.

First: I would pound on a door or ring a doorbell several times before just leaving the house, apartment, whatever. I wanted to deliver that damn pizza and get paid, dammit! Cell phones didn't exist WAAAAAAY back then, so calling wasn't an option.

Second: I made damn sure I had plenty of singles and 5's for change for situations just like yours. Makes me wonder if this kid was trying out a little scam. If you said "Oh, you have nothing but 5's...damn...I'll have to get you next time bro, sorry" I wonder if he would have magically found some singles in his pocket. Maybe he found out that most folks will just say "screw it" and give him a five if he claims to have nothing smaller.

Honestly, I wouldn't get all worked up about this. If you ordered from here before and they delivered fine, this might have just been an isolated incident. Shit does happen sometimes. But if it happens again, find another pizza joint that delivers.