And people allowing them to get away with the shit they pulled on you. PH is the worst , calling their crap pizza is an embarrassment. As long as you're happy. The only reason they are big , is due to them dumping a sub par item for pennies on the dollar. Like Olive Garden if it was the only eatery within 100 miles i would not patronize them, ever.
You seem like a sensible guy based on your post, how did you not call after 40 minutes?