Computer connection problem. Its my kids school computer, I need help.

[HBARleatherneck]

delete

[Ronin13]

Did you try resetting the router? Unplug for about 60 sec, plug back in, wait for it to reset itself and try to connect again.

[HBARleatherneck]

delete

[cfortune]

You want to type cmd in the run box then ipconfig in the black window that pops up. typing ipconfig in the run box runs the command but exits immediately after.

[HBARleatherneck]

delete

[Teufelhund]

all it says is

window ip configuration

c:/documents and setting|linette>

cfortune's method is the quickest way to fix it IMO. Once you are at the prompt you posted in the above quote, run the following commands (hit enter after each one) and tell us what it says.

ipconfig
ipconfig /release
ipconfig /renew

ETA: looks like there was some new info while I was typing my reply. Follow what cfortune is telling you.

[KevDen2005]

Did you try cleaning the porn off of it? That's my only computer knowledge! Ha ha!

[cfortune]

Windows machine I take it?

Press and hold the windows key then press "R". This opens up a run prompt. In the run prompt, type "cmd" and hit enter. This will open up a command prompt. From there, type "ipconfig" and hit enter. You should get a listing of all your network adapters and state of each one.

You should find at least one that displays IPv4 information, subnet mask, and default gateway. Can you verify that information is there and provide it?

[HBARleatherneck]

delete

[cfortune]

Nothing? sounds like either your adapter isn't being recognized by the OS for some reason (removed on accident, failed hardware, etc) or is disabled.

Gosh it's been a while since I've used XP.... Trying to recall how to look at your adapters to see if they just got disabled some how.

If you right click on my computer and go to "Manage", you should have a computer management window pop up. In the left hand part of that window, you'll see "Device Manager". Click that guy and it should populate the right part of the window with different device categories. Find "network adapters" and click the little arrow to expand it. That should display all recognized network cards. Of the ones you see, right click each one and see if you have the option to "enable" in the popup menu (I think they'll have a red X through the icon if they're disabled). If so, click enable and see if your network connectivity comes back.