Reading threw the comments the only thing I can say is shame on you guys your falling right into the panic buyer attitude. Sue him, blast him with negative call BBB. Did anybody ever think to suggest something sensible or ask a real question like did you request a refund. YES. Did you receive one Yes end of story. No why. This the problem with forums its always worst case scenario get the village together and lets hang them. At what point in life did logic and reasonable thinking go out the window.