I am fairly new to the gun world.(Probably obvious) When I decided I wanted to get into guns and learn aboput them, I thought I could walk into any gun shop and ask some questions, you know just sort of pick their brains and try to pick up some knowledge, what are good names, ok names and stuff to stay away from. But instead it was really intimidating. That's what took me about 6 months longer to say screw it, I don't care if I ask dumb questions and what they are going think of me and just went ahead and visited them again. It was 5280 too. It's just down the street from my home. It wasn't like going to a hardware store where guys will help you figure stuff out and be helpful without the intimidating looks. After I did that and bought a couple of peices, they began to be a lot more friendly when I would come in there. Then this Sandy Hook thing happened, now there is no customer service. I thought the sales guys made a commision, they should, it might make for a better environment. BUt then again for new people they can talk you into buying crap if you aren't careful.