The Great Kazoo's Feedback
"when you're happy you enjoy the melody but, when you're broken you understand the lyrics".
I recently was on the phone with a person who was a few supervisors up the ladder (had a few recent issues with a couple orders, but they came through as expected on them). and I asked a few questions. Because of the threat of hackers' ability to hack retailers and such, they do not keep any payment information (ACH/CC/etc). However, they do keep past order info.