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  1. #11
    Chezik
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    <p>
    I ordered, back on 14 December of last year, an upper and a lower at the same time, from their in stock products. The upper arrived, as could be expected because of the christmas rush, just before the first of the year. The lower...well I waited. And waited. And waited some more. And went to the gun store that was having it shipped to. And waited some more. And waited...all without confirmation from Rguns, shipping info, anything. No return e-mails, refusing to answer their phones. It finally showed up at the beginning of March. At least, it showed up in the sense that a particular moron working at the store (I will not name and shame) refused to open the box because their wasn&#39;t a name on it. That&#39;s right, my lower sat in a safe for almost two months because they couldn&#39;t be bothered to open it up and check the invoice. Rguns customer service is HORRIBLE. I&#39;ve read horror stories (after ordering everything of course, I didn&#39;t do my due dilligence) of new weapons failing miserably and them refusing the take care of the problem. Lucky for me however I put the AR together, took it out to the range a couple weeks ago, and it fired from brand new (after a preliminary cleaning and lube job) 90 rounds with only one failure to feed, which could be attributed to a slightly missized round. Everything on the weapon is solid. There were some very small nicks on the outside of the lower but they were cosmetic, not rough, and do not interfere with the function at all. Even so after reading the reviews they&#39;ve accrued, and the customer service they have, they will not get another dime from me if they are the last gun store on the planet.</p>
    Last edited by Chezik; 04-02-2013 at 22:36.

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