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Over the years, Benoit said, followers increasingly reached out asking where to get a good deal on a spare part, or offering to pay him to fix their cars when Tesla service centers couldn?t or wouldn?t do so.
In the winter of 2018, Benoit partnered with a former parts manager for Tesla, Chris Salvo, to open up their own repair shop. Salvo is also the founder of EV Tuning, an online store that sells parts and accessories to electric vehicle owners.
While they have both been holding down day jobs, this spring they broke ground on their Electrified Garage in Seabrook, New Hampshire.
?I was never thinking of opening my own shop,? Benoit said. ?But I?d been denied so many times by Tesla that I really started thinking there?s got to be a bigger picture here, another player who can help others and get parts as well. Now there?s a place where people can go for third-party EV repair.?
Their typical customers own Model S cars out of warranty, or Model 3′s with after-market parts that have negated their warranties so they can?t get Tesla do work for them, according to Benoit and Salvo.