I had a brief outage at around 6:30, but it lasted less than 5 mintues and has been fine since. I'm on centurylink but not fiber.
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I had a brief outage at around 6:30, but it lasted less than 5 mintues and has been fine since. I'm on centurylink but not fiber.
My DSL-based friend out in Black Forest was out too. I got the call because I reworked his internet and Wi-Fi setup about a year ago. Because I touched it, I own it. :)
O2
We have a bunch of connections to facilities in Eastern Colorado. There is always a fiber cut every other month with CLINK/Lumen in this same area.
2021-10-02 07:42:46 GMT - Technicians are working to remove the remaining water from the manhole.
2021-10-02 06:57:36 GMT - Field Operations located the damaged cables, a 216-count and a 24-count cable that were severed when the manhole lid dropped. Field personnel are working to pump the remaining water from the manhole to begin repairs.
2021-10-02 06:04:50 GMT - Field Operations has located the physical damage and advised the fiber was damaged during a mowing operation. The manhole lid was caught by the mover causing the lid to drop to the bottom damaging the fiber. Technicians are pumping 5 feet of water from the manhole before field personnel can begin repair efforts.
2021-10-02 05:52:11 GMT - Field Operations continues in efforts to locate the physical damage to the cable. Technicians are accessing a manhole approximately 2,800 feet from the testing location to perform additional testing to assist in location of the fiber fault.
2021-10-02 05:37:56 GMT - Field Operations continues in testing to locate the physical damage to the fiber cable.
2021-10-02 04:51:56 GMT - Light level measurements indicate a fault in the fiber 2,847 feet from the Stratmoor, CO site. Per Circuit diagrams a 144-count cable has been damaged and technicians are working to verify if additional damage has been done to additional cables.
2021-10-02 04:11:26 GMT - Field Operations has determined a fiber cut is the cause of the interruption to services. The fiber is cut 6.3 miles from the Colorado Springs site toward the Stratmoor site. Technicians are traveling to the secondary site to perform additional testing.
Bummer, mine is out today too.
Xfinity has been hooorible the last few months. TV, internet, and internet phone down for hours at a time. the last outage fried my cable box and I had to replace it. Pure crap.
Starting on Saturday we lost connectivity to our hosting facility in the Springs. Finally came back online last night just in time.Quote:
Originally Posted by callerys
Looks like my outage is coincidence. Ont laser failure probably, since I can recieve & not send. I'll know more later today as a tech is coming by with a new ont box. Frustrating that I had to argue with India that it wasn't my router for about an hour though & was even more annoyed to find out CL doesn't have local storefronts anymore for replacement routers had I needed one. Once I had a new tech put on my case, the additional hour long call went well. Fingers crossed.
CenturyStink, Lumen, whatever the hell they call themselves this week, is an unmitigated disaster.
There was some hope when they bought Level3 that things could be better, but of course not.
They own a LOT of fiber in this region (really a lot of the US) and they provide to a LOT of the ISP's that most people are familiar with. When they have issues, lots of folks have issues. And they have issues frequently.
Dealing with them from a Big-Data-Business customer standpoint is infuriating...
Xfinity customer in littleton area here, no internet issues at all.
I'm going to be moving from colorado down to texas, and the area I'm looking at doesn't seem to be served by xfinity/comcast. I'm actually very sad, because although the price is high, my internet service has been almost perfect for the past 4 years with xfinity. Before that I had centurylink DSL and it had constant outages with very little help from support.
Now they said everything inside is gtg but they believe squirrels damaged the outside line. As if I didn't already dislike squirrels, I have a new reason. Blame the squirrels.Quote:
Originally Posted by ChickNorris
That crew will be here in an hour. Im actually pretty happy with how quickly they're handling the service calls.