We filed our 2004 return and got our refund.
We filed our 2005 return and the IRS held our refund stating there was a "problem" with the return. No explanation what the problem was.
We filed our 2006, 2007, 2008 and 2009 returns, with refunds due on each. We never got the refunds. We'd been dealing with trying to figure out what the "problem was for 5 years at this point. The IRS owed us almost $20,000 in unpaid returns.
In Dec 2009 the IRS claimed we never filed our 2004 returns. That was the "problem" that had been plaguing us for all those years. They gave us 30 days to prove we filed our 2004 returns. After about 10 days had passed they sent us a letter stating they were going to seize almost $12,000 from my wife's bank accounts. We complained and for the second time faxed a copy of our 2004 returns.
They seized about $6200 from my wife's account.
So, over the subsequent 12 months, untold number of faxes and phone calls and uncooperative and uncaring "customer service" people, we finally discovered the "problem".
In 2004, after 15 years of filing jointly with me as the primary taxpayer, we filed jointly again but listed my wife as the primary tax payer. Don't recall why, that's just the way it turned out. At any rate, it completely fucking baffled the IRS computers and people that run them because they can't match up SSAN if you send them in differently than you did in the past. I know...it didn't make sense to us, either.
But we were appointed an IRS Advocate who actually helped us to resolve the issue. We started to get the refund checks and the money seized from my wife's bank account was returned.
We got the last check, our 2009 refund, in March of this year. We've finally been paid all the money they owe us.
And for those of you wondering, interest on $4,428 (our 2005 refund due) over 5 years according to the IRS came out to a whopping $84.
So, no...I don't have much use for the IRS. It's no wonder people get fed up to the point they fly their small planes into IRS buildings killing themselves in the process.
And Irving's right. There is absolutely nothing you can do to anyone there because no one is responsible for anything. There is zero accountability within the organization. Zero.
Just like TSA...I'd go hungry and live on the street before I'd work for the IRS.

