Originally Posted by
O2HeN2
Just got back my repaired lowers. They're excellent. Sam doggedly worked to make this customer happy and succeeded.
Yhea, it would have been nice to get the lowers in the promised 2 months instead of 24 and for them not to have had tight mag wells, but that's water under the bridge - it's how they respond now that matters. And respond very well they did.
I'm going to assume that they've learned their lesson and their delivery and quality issues are fixed (I never, ever had any problem with SO when ordering anything in stock). It's obvious that the "new" Shadow Ops is willing to work VERY hard to assure that their customers are happy.
I'll give them another chance when they do a run of their AOW pen gun!
O2
Ps. I should add that they gave me an estimate of late January for return of the repaired and re-anodized lowers. I got them today. That's how to make people happy! :)