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Glad to help, my friend. If you have something specific in mind for a deal coin purchase let me know! We're still compiling a full price list for the deal coin discounts but I'm happy to price individual items in the mean time for any and all with deal coins :-)
Just PM me your requests!
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My feedback http://www.ar-15.co/threads/81299-Tim
Just got back my repaired lowers. They're excellent. Sam doggedly worked to make this customer happy and succeeded.
Yhea, it would have been nice to get the lowers in the promised 2 months instead of 24 and for them not to have had tight mag wells, but that's water under the bridge - it's how they respond now that matters. And respond very well they did.
I'm going to assume that they've learned their lesson and their delivery and quality issues are fixed (I never, ever had any problem with SO when ordering anything in stock). It's obvious that the "new" Shadow Ops is willing to work VERY hard to assure that their customers are happy.
I'll give them another chance when they do a run of their AOW pen gun!
O2
Ps. I should add that they gave me an estimate of late January for return of the repaired and re-anodized lowers. I got them today. That's how to make people happy!
Last edited by O2HeN2; 01-09-2015 at 14:11.
YOU are the first responder. Police, fire and medical are SECOND responders.
When seconds count, the police are mere minutes away...
Gun registration is gun confiscation in slow motion.
My feedback: https://www.ar-15.co/threads/53226-O2HeN2
IMO it's having NEW employee[s] instead of the old crew, helped.Originally Posted by O2HeN2
Just got back my repaired lowers. They're excellent. Sam doggedly worked to make this customer happy and succeeded.
Yhea, it would have been nice to get the lowers in the promised 2 months instead of 24 and for them not to have had tight mag wells, but that's water under the bridge - it's how they respond now that matters. And respond very well they did.
I'm going to assume that they've learned their lesson and their delivery and quality issues are fixed (I never, ever had any problem with SO when ordering anything in stock). It's obvious that the "new" Shadow Ops is willing to work VERY hard to assure that their customers are happy.
I'll give them another chance when they do a run of their AOW pen gun!
O2
Ps. I should add that they gave me an estimate of late January for return of the repaired and re-anodized lowers. I got them today. That's how to make people happy!
The Great Kazoo's Feedback
"when you're happy you enjoy the melody but, when you're broken you understand the lyrics".
I heard all the old employees are still available on the site under different name if anyone misses being fodder in the middle of an attempted take over.
"There are no finger prints under water."
Happy to help O2! Glad I was able to make things right for you :-)
So this saga continues; I received a letter from the BATFE saying that the forms sent in need corrections. So instead of going to pick up my suppressor I'm now trying to contact Shadow Ops to see what needs to be done to correct this.
Don't worry Duke, I'm on top of it. This happens pretty frequently during the final stages of processing applications and does not affect the general timeline for approval. I'll be reaching out to BATFE tomorrow (nobody's answering the phones today, what do they think this is, a national holiday?! lol) to verify the changes they requested. I imagine we'll have an approval for you pretty soon :-)
Gotta give it to Sam, he's on top of things. I'm not a Shadow Ops customer but with the way things have been going...
Lessons cost money. Good ones cost lots. -Tony Beets
How true, he's done more since starting there, than the former employees did in a year.
The Great Kazoo's Feedback
"when you're happy you enjoy the melody but, when you're broken you understand the lyrics".
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