Anonymity for Customer Reviews

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Originally Posted by colorider

Best is to respond to the review and do it quickly. Just say that xxxx is not a customer, but rather an ex employee.
Getting a google review deleted is damn near impossible. I deal with this nonsense every week with my business.
Make your response friendly and with enough detail that it will make sense to the readers. Don't be negative toward the review. Simply state the facts and also remind the readers of all your good reviews.

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This would be my vote too.
Someting like:
Ex-Employee review: Business sucks, blah-blah-blah.
Business: Sorry your employment here didn't work out, hope you are well.

(I might even just use a first name, if it weren't too identifying by being unusual)

As a potential customer, I see that and laugh, but it is polite and professional. No need to go Wendy's on them, that's too much.