Had to reboot modem, router and computer, but my speed went from 60 to 114.
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Had to reboot modem, router and computer, but my speed went from 60 to 114.
You are logging into the "xfinity" network or your home-XXXX-XX or whatever it is on your gateway? The Xfinity network is capped at a lower speed.Quote:
Originally Posted by rbeau30
the "Home-XXXX" network.Quote:
Originally Posted by trlcavscout
It is worse today
Received the router in the mail today. Now I just need to figure out how to set it up. My internet is being very wacky lately.
If it's not the cisco xb3 I would trade it in at the office.Quote:
Originally Posted by rbeau30
Quote:
Originally Posted by trlcavscout
It is this one.
Attachment 54029
Just hook it up like your old modem and call in to have them provision and activate it to get the correct speed tier or go to the online activation page and see if that will do it. If you have one of the wifi / modem combo modems from Comcast then once you have it provisioned you can set up the wireless by typing 10.0.0.1 into your web browser. Once the page loads the user name is "admin" in lower case and the password is "password" in lower case. Then click the connections tab followed by the wifi tab then click the edit tab to set up your wireless.Quote:
Originally Posted by Irving
Here you go this guy annoys the shit out of me but he does explain it.
https://www.youtube.com/watch?v=iBwQcpA9qH0
So I called comcasts helpless desk. They informed me that they are getting a "yellow to red" connection with my modem.
Even though I did all the troubleshooting steps already they want me to do it again. I'll have to call them when I get home I guess.
I seriously have a visit from a comcast guy for something every month to twice a month for something that has broken. And I give them $350 a month for this.
Looks similar, but the cisco is a dual band so it has the 2.4 and 5 ghz wifi lights on the front. If you have some one come out have him swap it for you.Quote:
Originally Posted by rbeau30
They are looking at visual representations and / or signal level readings that indicate something out of spec. Green good red bad. Your issue is a series of technicians that have not found your problem (admittedly many intermittent issues are a pain in the ass to find) Here is an example of one of the parameters they can look at all the traces in the green are in spec and you can individually identify a modem that is reporting out of spec levels. The problem is they are not finding the root source causing your issue.Quote:
Originally Posted by rbeau30
These are traces from 71 individual modems and it is fairly easy to tell which modems have issues either bad equipment of bad signal paths to and from the device. Not as easy to find actual cause.
http://img.photobucket.com/albums/v6...pse3877a0d.png
http://img.photobucket.com/albums/v6...psc77ff029.png
Going to send you a pm...Quote:
Originally Posted by rbeau30
The resi care guys dont even see that much. They just get green/yellow/red dots in Einstein unless you catch a rare one who has figured out scout/watchtower.Quote:
Originally Posted by USMC88-93
Where do you work out of?
Individual techs have access to those traces, it is just a pain in the ass to get behind the vpn, log into the software and re-verify credentials then transfer the subs info into the software to pull up the account then pick the test to run then suffer through the wait due to sprint or verizon cellular connectivity issues. It is just easier to look at the basic red bad green good stuff that is more easily accessed in the tool set. Answered secondary question earlier in thread. I can not go randomly looking at specific accounts without risking privacy protections and a slap on the wrist at work so I am only posting in general terms here. Undoubtedly any of us here could look at his specific account at work and discuss it with him but I must leave work at work.Quote:
Originally Posted by 00tec
Exactly, trying to get enough signal to open scout or path track or anything in the field can be hit or miss. Tech link was a nice tool to give some basics easily but since they are canning that. Opening scout is like trying to load static IP's on IPv6, which works on the intranet but trying to get it to work in the field requires 3 witch doctors a Mormon a monk and a priest!Quote:
Originally Posted by USMC88-93
I thought there was supposed to be a mail-in rebate with this deal. I don't see anything in the box.
I can't believe I watched that whole video. My daughter could figure out how to hook it up physically, I was worried about getting the internet back up and running. It sounds like it will be just as easy though. Here goes nothing.Quote:
Originally Posted by USMC88-93
Got everything hooked up okay. Looks like $50 well spent.
http://www.speedtest.net/result/4007886357.png
Ping and upload are good, are you hooked directly to the modem or wifi?Quote:
Originally Posted by Irving
Wired, but through the wifi router.
I think this all has to do with something else. When I bought this PC, I was told that it did not have an onboard ethernet connection. I've always just used a USB wireless plug-in with a little antenna. My wife recently broke it off. I put it back together, but it doesn't work any more (I've broken it and put it back together before). So I just ran an ethernet cable directly from the wifi router into the PC and have internet now, but it is painfully slow. Just a few minutes ago I ran the cord directly from the new modem into the PC just to test it out, but it won't connect to the internet that way.
I bought a new cablemodem and still have the same speed - guess the springs isn't provisioned yet. At least it got me off my ass to cancel the modem rental.
Neat, will reboot in the morning!
If you're talking about the modem I linked to there was a $30 mail in rebate and the rebate details were on the page where you ordered it. You'll need to print out your form and such.Quote:
Originally Posted by Irving
Your USB thing sounds like a USB WiFi adapter. I would be surprised that you have a PC w/o an ethernet port/adapter unless it's about a decade old. Even then PCs had them pretty much by default even going back past that. If you have a port that a network cable physically fits into then you have integrated network in your PC. Use a network cable and scrap that wireless USB garbage. To connect your PC directly to the modem you'll need to establish a new network but I wouldn't waste your time. Connect your network cable to your new router and then set up a new network (Google is your friend here if you don't know how) so your PC can connect to your router and your connection should be just fine.Quote:
Originally Posted by Irving
I've already done most of your post Jer. I'll have to correctly set up a new network it sounds like.
http://stage.results.speedtest.comca.../746667664.png seems this is the best I can get on Economy Plus package
Econ plus did not get a speed increase with this change. You're exceeding advertised speed with that test. You're rated at 3mbps/768kQuote:
Originally Posted by StagLefty
Thanks-You saved me a phone call.Quote:
Originally Posted by 00tec
After messing with my set-up for several days, I can get this, but only directly through the modem. I spent an hour on the phone with D-link and they just determined the router to be broke.
http://www.speedtest.net/result/4019931095.png