Interesting Situation with an Gun Manufacture

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08-30-2006, 18:10
MPfiveengineer

Interesting Situation with an Gun Manufacture

So I come home from work yesterday and I notice a box at my front door sitting on the porch from a gun manufacture. I take the box inside an open it and there is a new AK sitting in it. I did not order this gun and I am not an FFL or an SOT. I called the gun manufacture this morning and was transferred to several different people and had to call back several times and was finally told that FedEx would be by tomorrow to pick it up. This would be fine and good, but the girl I spoke with at the gun manufacture kind of had an attitude and did not even offer a thank you much less maybe a free mag or something for the mess I have gone through today. So I am thinking about calling the Boulder Police and having them come pick up the gun and let the gun manufacture try to get it back from them. I am sure the Boulder Police would like to know why they are shipping AK47's to people’s homes. Am I just being a dick? Would this be a bad move, or do you guys think I am justified to be a little ticked?

The reason the gun was shipped to my house is because I placed an order with the gun manufacture for some parts about a month ago and apparently they have another customer with my name in Pennsylvania who is an FFL.
08-30-2006, 18:23
Marlin

Mistakes happen, bad attitudes shouldn't. I'd let 'em pick it up from the Po Po's. You'd think that would be something that they would have to get a signature for.
08-30-2006, 19:07
kwando

Quote:

Originally Posted by Marlin

You'd think that would be something that they would have to get a signature for.

EXACTLY!
08-30-2006, 19:10
mr_will

yea i agree
it would be 1 of 2 places right now
1. police station
2. ATF office

and let the company deal with it the manufacturer fubar'd that
guns (long and handgun) have to be sent signature reciept even to an FFL. If the company gave me an attitude the gun would be at the atf office right now.

by law, if you want to go through the hassle of getting it transfered to you, You can legally keep the gun. It is FTC federal law if a company sends you something you didn't order, you dont have to pay for it and you are not required to return it. This is federal law and have been in this situation. I have a pdf from the ftc is you want a copy of it. this is directly copied from it

Unordered Merchandise
If you receive merchandise you didn’t order,
federal law says you can consider it a gift. You
can’t be forced to pay for the item or return it.
If you decide to keep the merchandise, you
may want to send the seller a letter stating your
intention, even though you’re not legally obligated
to do so. Your letter may discourage the seller from
sending you repeated bills, or it may clear up an
error. It’s a good idea to send the letter by certified
mail and keep the return receipt and a copy of the
letter. These records will help you establish later, if
necessary, that you didn’t order the merchandise.
08-30-2006, 19:19
MPfiveengineer

Quote:

Originally Posted by mr_will

by law, if you want to go through the hassle of getting it transfered to you, You can legally keep the gun. It is FTC federal law if a company sends you something you didn't order, you dont have to pay for it and you are not required to return it.

Wow, I was unaware of this.

The shipping label on the package does say "Adult Signature Required" but FedEx left it on my front porch anyway. Truthfully I would not feel right keeping the gun since like Marlin said "mistakes do happed" but I would at least like a thank you and maybe a free mag or something.
08-30-2006, 19:26
BadShot

Oh hell any of the options that cause the company some pain for:

1. Being sloppy with a weapon
2. Copping attitude
3. Not even saying thanks

Call the ATF, find out what the requirements would be to have the weapon transfered to you. Maybe I'm just a bit more devious than some, but there is a bit of karmic justice here.

At the very least, get it to the ATF and find out for us what they plan on doing, should be entertaining at least!
08-30-2006, 19:31
mr_will

at the very least I let the ATF know what happened

what company was it, if you don't mind sharing
08-30-2006, 19:38
7idl

"AK ?, What AK?

I don't know nothing about no AK!"
08-30-2006, 19:43
redleg1one

[roll] [roll] [roll] [roll] [roll] [roll] [roll] [roll]
:mrgreen: :mrgreen:

Quote:

Originally Posted by 7idl

"AK ?, What AK?

I don't know nothing about no AK!"
08-30-2006, 19:48
MPfiveengineer

Quote:

Originally Posted by mr_will

at the very least I let the ATF know what happened

what company was it, if you don't mind sharing

Since this is not a national board I will give you a hint from the movie airplane "Rodger, Rodger; whats your ________ Victor?"
08-30-2006, 19:57
mr_will

got ya, I have dealt with them before and their customer service isnt the greatest. so i can understand what you heard on the other end. I was trying to buy a 500 dollar rifle and the idiot i was talkin to was an idiot.
08-30-2006, 20:03
Artyboy

I'd be really tempted to keep the gun if they acted like that. There's nothing I hate more than when a company screws up and tries to somehow make you out to be the responsible party. At the very least I'd give it to the cops and let them handle it.
08-30-2006, 20:26
RYAN50BMG

Hey, MP-E, "Ever spend time in a Turkish prison?" :mrgreen: :mrgreen:
08-30-2006, 20:31
pickenup

Do you have ammo for it?
Take it out and run it through the mill.
Don't even have to clean it. :twisted:

I don't work tomorrow, and have ammo. [wink]

(edit)
Going to shoot Friday night?
08-30-2006, 20:37
mr_will

Quote:

Originally Posted by pickenup

Do you have ammo for it?
Take it out and run it through the mill.
Don't even have to clean it. :twisted:

I don't work tomorrow, and have ammo. [wink]

(edit)
Going to shoot Friday night?

dude thats the greatest plan of all, take the day off tomorrow and run a few thousand rounds through it and send it back dirty [roll] [roll]
08-30-2006, 20:42
MPfiveengineer

Quote:

Originally Posted by pickenup

Do you have ammo for it?
Take it out and run it through the mill.
Don't even have to clean it. :twisted:

I don't work tomorrow, and have ammo. [wink]

(edit)
Going to shoot Friday night?

I have to work all week and take the female out Friday night. It is very tempting though.
08-30-2006, 23:32
Great-Kazoo

i would never ever call the boulder PD unless i was rich and didn't like my kid [poke]

seriuosely they would make it into a national poster for what is wrong with guns and why they should be banned permanently.

"on july 15th john doe received an evil assault weapon. used for one thing and one thing only KILLING INNOCENT CHILDREN
had he not been an honest citizen. who knows where this assault weapon might have ended up.......your school? your neighborhood??
vote yes to ban all assault november 2nd"

fu^k them keep it.
oh yeah i have ammo too.......
08-30-2006, 23:39
mr_will

I will buy it from you for $50 dollars :mrgreen:
08-31-2006, 01:02
Delphi

Shit get with the atf, have it registered to you legally and than keep it or sell it.

Mistakes happen. Yes, if they were friendly i woulda let them have it back.

But giving you hassle, and than not even saying thank you or giving you a freebee. F that, keep it, when the fedex guy shows up say you dont wanna, and get with the ATF ASAP.
08-31-2006, 02:09
MuzzleFlash

The manufacturer you refer to is owned by two very nice and decent folks whom I know personally. Their office help is less than stellar and yes, at least one of the gals there has a burr in her ass.

Call and talk with Ralph. He will make it right and get their mistake rectified. They will take care of everything including Ms. Smart Ass.

The ATF is gunning for these guys because they make politically incorrect "assault" weapons. I can tell you off-line about the ATF intimidation tactics. Don't give them a reason to shut them down or we all will be the worse for it.
08-31-2006, 02:38
mr_will

when i dealt with them it was a lady also, she was rude beyound all reason i dont remember the name but she caused me not to buy from them, and she lost the store 500+ dollar sale.

i hope they will clear this up nicely.

the dropping off without a signature is fedex's a$$ they can get can loose the money for that shipment.
lucky your an honest guy, fedex would have had to pay the company insured rate for the rifle because it was not signed for, that is one of the main reasons for sign confermation.
08-31-2006, 07:27
MPfiveengineer

Quote:

Originally Posted by MuzzleFlash

The manufacturer you refer to is owned by two very nice and decent folks whom I know personally. Their office help is less than stellar and yes, at least one of the gals there has a burr in her xxx.

Call and talk with Ralph. He will make it right and get their mistake rectified. They will take care of everything including Ms. Smart xxx.

The ATF is gunning for these guys because they make politically incorrect "assault" weapons. I can tell you off-line about the ATF intimidation tactics. Don't give them a reason to shut them down or we all will be the worse for it.

I think this is probably the way to go. I was thinking of calling today and asking to speak to the general manager. Also several friends recommended that I not get the Police or the ATF involved for the companies sake.
08-31-2006, 10:00
thedave1164

Quote:

Originally Posted by MPfiveengineer

Quote:

Originally Posted by MuzzleFlash

The manufacturer you refer to is owned by two very nice and decent folks whom I know personally. Their office help is less than stellar and yes, at least one of the gals there has a burr in her xxx.

Call and talk with Ralph. He will make it right and get their mistake rectified. They will take care of everything including Ms. Smart xxx.

The ATF is gunning for these guys because they make politically incorrect "assault" weapons. I can tell you off-line about the ATF intimidation tactics. Don't give them a reason to shut them down or we all will be the worse for it.

I think this is probably the way to go. I was thinking of calling today and asking to speak to the general manager. Also several friends recommended that I not get the Police or the ATF involved for the companies sake.

Excellent idea!

When companies have lousy CSR's the company suffers, and if no one tells the management of the problem, all they will see is a drop in sales.

Now if the management doesn't at least thank you for your honesty, then there is a problem and you might give them a hassle over it.

The part about burning a couple thousand rounds through it before shipping it back comes to mind :twisted:

But I would not involve the popo's or the atf, it would not bode well for any concerned, including yourself. You would be marked as receiving firearms without proper transfer, even though you wouldn't be charged in this case you would become a focus point.
08-31-2006, 13:17
AR Will

Congratulations on your new AK. I'm placing an order right now under the name John Smith. I expect the free AK's to start piling up on my door step.
[roll]

+1 on not giving it to the police to turn into a focal point for gun ban.
08-31-2006, 13:20
AR Will

Or you could contact the FFL it was supposed to be shipped to. He may want to know of this screw up. He may even throw you a couple of mags for this info.
08-31-2006, 15:47
mr_will

Quote:

Originally Posted by AR Will

Or you could contact the FFL it was supposed to be shipped to. He may want to know of this screw up. He may even throw you a couple of mags for this info.

thats true, if it was supposed to go to an FFL near you just contact that FFL and let them know that maybe the best way to handle this.
08-31-2006, 18:35
MPfiveengineer

Quote:

Originally Posted by thedave1164

Now if the management doesn't at least thank you for your honesty, then there is a problem and you might give them a hassle over it.

The part about burning a couple thousand rounds through it before shipping it back comes to mind :twisted:

I called the management and finally got a hold of them at the end of the day after I had already sent the gun back. I got the two things I was really after; a thank you and an apology for the way this was handled. Apparently the girl I spoke with on the phone told the management that I said I would not send the gun back unless they sent me some mags and I informed them that I said noting of the sort. I did say it would be nice to get something for dealing with this mess but NEVER threatened to not return the firearm.

Although it was tempting to put some rounds through it after the treatment I got yesterday I returned the gun unfired.
08-31-2006, 21:57
Delphi

Well i'm not buying a thing from them after what i've heard here.. personally i woulda screwed em over but thats just me, i hate bad customer service, and i'm sure people have complained about her before but for some reason she never gets fired? :roll:

Doesnt sound like a good company to me... we'd probobly be better off without em. Plenty of place with GOOD service out there.
09-01-2006, 16:45
WillysWagon

Giving it to the Cops or transferring it into your name would GAURANTEE they will never send you another one by mistake :mrgreen: [roll]
09-01-2006, 20:49
Artyboy

Quote:

Originally Posted by Delphi

Well i'm not buying a thing from them after what i've heard here.. personally i woulda screwed em over but thats just me, i hate bad customer service, and i'm sure people have complained about her before but for some reason she never gets fired? :roll:

Doesnt sound like a good company to me... we'd probobly be better off without em. Plenty of place with GOOD service out there.

Actually, if you're in the market for an AK they're probably one of the better brands out there as far as quality of the gun goes. I imagine that they probably have trouble finding people who sound sweet and innocent on the phone considering their business. Thinking back on the situation I'm glad that you handled it the way you did MP5 and I'm kinda ashamed of myself for offering the advice that I did :cry:
09-03-2006, 00:34
Delphi

I've dealt with plenty of gun shops where the people i spoke to were VERY nice.

No excuse for bad customer service, not in the USA that is... oversee CS is pretty bad but in the states, you better have good service. I guess they better thank that they didnt do that to me, some ATF guy would be laughing his ass off at this time probobly.