High powered armory in Youngstown Ohio: Gunbroker question about a shady seller need help.
I would just like to know what rights you have as a buyer if the seller does not cooperate? Like if I won a auction that the seller stated he has plenty of the item in stock but will not ship it out, and wants to give back the money instead. This has been about a month ago and this guy is threatening to leave me bad feedback just because I told him if I did not receive my item I was going to reflect my experience with my feedback. I had a hard time getting payment info and even harder time getting a response out of this guy. I believe he is trying to price gouge me or does not have the item he stated he had. I have also looked into his feedback and am not the only person that is having this issue. Thanks for your help.
Here is what is says about buyer protection.
Under the GunBroker.com Buyer's Protection Program buyers of items purchased through GunBroker.com are covered for amounts up to $500 with a $100 deductible against fraud. For example, if the winning bid price is $500, you are eligible to receive $400 in the unlikely event of fraud. Every GunBroker.com buyer is automatically covered at no charge under the terms of this program. The coverage is effective for any item listed on or after September 15, 2001. While fraud is virtually non-existent at GunBroker.com, our Buyer's Protection Program gives you as the bidder the peace of mind to bid and buy with confidence. Our Buyer's Protection covers two specific forms of fraud:
- You pay for an item and never receive it, or
- The item you receive is materially different that its description, such as winning a stainless steel pistol and receiving a blued one instead.
To be eligible for Buyer's Protection coverage you must be the winning bidder of an item as defined by our User Agreement. 'Side Deals' in which you were not the winning bidder, items bought or sold through the 'Want Ads', and any other transaction in which you were not the winning bidder of an auction here are not eligible for Buyer's Protection. Damage sustained in shipment is not covered by the Buyer's Protection; it is the seller's responsibility to insure the item against damage in shipping.
If you are having a problem with a seller and believe that you have been defrauded, please do the following:
- Try to contact the seller directly via email, telephone, or snail mail. Many problems are either misunderstandings or difficulty in communications. You can use Resolving Problems with the Seller located in For Buyers to request the seller's contact information and call or email him.
- We strongly recommend that buyers and sellers work together in an attempt to resolve their dispute.
- Review the Fraud claim process to understand the claim process and to determine if the item is eligible for Buyer's Protection.
- If you have been unable to work the matter out with the seller and 30 days have passed since the ending date of the auction, you can file a Fraud report. To allow the seller sufficient time for communication between yourself and the seller you must wait a minimum of 30 days from the date the auction ends to file the Fraud report. The Fraud report must be filed within 60 days of the end of the auction; claims made after 60 days will be denied by the insurance company.
Name of the plave that ripped me off STAY AWAY.
High powered armory in Youngstown Ohio. Just wanted to post this so anyone knows to stay away from this guy on GB.
Re: Gunbroker question about a shady seller need help.
Quote:
Originally Posted by
Atrain1
High powered armory in Youngstown Ohio. Just wanted to post this so anyone knows to stay away from this guy on GB.
I'd file a complaint against him with the bbb. Sounds like he has an established business and that hurts more than a bad gunbroker review. Of course after you get your money back.
Might speed him up if you tell him you're thinking about going to the bbb.
Just an idea.
Sent from my ADR6400L using Tapatalk 2