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Thread: Customers Rant

  1. #11
    Sig Fantastic Ronin13's Avatar
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    Quote Originally Posted by hghclsswhitetrsh View Post
    Yup. You sound like a typical gun store counter jockey. You realize you are in a customer service realm correct? If it wasn't for "dumbasses" like that you wouldn't have a job. And they pay your salary. What gun store do you work at? I ask so not a dime of mine goes to your salary.


    1/10 rank.
    Shit just got real!
    "There is no news in the truth, and no truth in the news."
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  2. #12

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    For instance, there is someone here right now who doesn't know what shop it came from...he decided it was this one shop, so we checked the box. He's sure it's his. Guess what? It's not. I asked him five fucking times since opening the god damn box to make sure that IS THE SHOP he got it from... He even called the person on the receipt from where it came. They don't know who he is. This isn't his gun. He doesn't know still. He still doesn't know what state it's coming from. He thinks it's Kansas. He now thinks we are the shop he sent it to.

    Quote Originally Posted by Ronin13 View Post
    Shit just got real!
    Too bad for him he's wrong. For all the reasons I listed.


    Quote Originally Posted by MrPrena View Post
    I think this is more of a Seller's FFL's fault than customers. (customer should've had some information too)
    Seller's FFL or individual seller should have include carrier's tracking # forward it to buyer and receiving FFL as well.
    Good FFL should've include all the information such has their copy of FFL, seller and buyer's information PLUS invoice.

    Which is all well and good AFTER you open the box, but we cannot open it before the customer gets here.
    Last edited by CroiDhubh; 05-21-2013 at 14:57.

  3. #13
    I blame everything on Tummy Aches
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    Maybe jiffy lube is more your calling. I have been in the "back guns" realm for about 2 years now and it blows my mind how the customer service is so much better(normally) at in a hunting atmosphere. No I have never pointed a loaded gun at anyone, not have I had something transferred. On a different note, to quote an insurance commercial "I bet you are the smartest raccoon you know". Huh?

  4. #14

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    Quote Originally Posted by hghclsswhitetrsh View Post
    Maybe jiffy lube is more your calling. I have been in the "back guns" realm for about 2 years now and it blows my mind how the customer service is so much better(normally) at in a hunting atmosphere. No I have never pointed a loaded gun at anyone, not have I had something transferred. On a different note, to quote an insurance commercial "I bet you are the smartest raccoon you know". Huh?
    Uh, no. Generally, our customers are great. There's a handful of morons and it's usually new people to the shop and/or new to guns. Besides, I'm an EMT in "the real world".

    We had someone today ask how the "gun works"...he just got his first gun... I've had a loaded .308 pointed at my chest all the while the guy yelling at me going, "Kid, do you really think I'm stupid enough to bring in a loaded firearm and point it at you?! I've been doing this all my life!" I ejected the round and threw him out of the store. A co-worker had a loaded .22mag pointed at first his stomach, then his chest, and then slightly higher in his ribs which had the trigger pulled three times on a loaded gun. Thank god it was striking light and didn't discharge the gun. Had another guy tell his wife, "This is where you shoot a guy, honey!" and point it at another co-worker's head and pull the trigger. He's lucky it wasn't me and I wasn't there or else he'd have a bad day. Had another guy remove a .38SP from his coat and walk in with his finger on the trigger pointed forward.

    My paranoia has kept me alive this long from both civilian law enforcement and military. I won't be stopping it any time soon. So when it comes to guns, it pisses me off when people are stupid with them. I don't mean thinking wrong features or something, I mean not knowing where the gun is, how it works, the proper safe handling, or where you got it from. So, yes, I stand by what I say.

    --------
    Oh, and it turns out the guy got it from some place in Missouri *sigh* Turns out, yes, it did come here, from some place completely different than he was "thinking".

  5. #15
    Just a little different buckshotbarlow's Avatar
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    This is pure not knowing jack shit on how gun deals over an out of state transfer goes down. It happens on both sides, custy doesn't supply info to ffl, ffl doesn't supply info to custy. contact ffl, let them know the gig, and give them the tracking info and gb auction deal. I always do this with my ffl and it works out perfect.
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  6. #16
    Mr. Engrish
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    It seems like common sense that you'd be apprising the FFL of the whats/whens/wheres, if for no other reason than it's YOUR gun, and people make mistakes all the time. I've ordered multiple guns from multiple sources before, but I always let the FFL know what I was getting and where it was coming from.

  7. #17

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    Quote Originally Posted by buckshotbarlow View Post
    This is pure not knowing jack shit on how gun deals over an out of state transfer goes down. It happens on both sides, custy doesn't supply info to ffl, ffl doesn't supply info to custy. contact ffl, let them know the gig, and give them the tracking info and gb auction deal. I always do this with my ffl and it works out perfect.
    Yeah, not having the FFL or DL isn't a huge issue. We can always get the paperwork started and done for a person, we just can't let it go out until we get a copy of such. That's a minor inconvenience, but not having any idea on who you got the gun from, where the origin of shipping is, or how to get a hold of the seller is...sketchy.

  8. #18
    I blame everything on Tummy Aches
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    You went from talking about someone's lack of knowledge on proper transfers between ffl's, to gun safety. Gun safety we all can agree on is a very very important issue.

    Either way, you seem like a real knuckle head. If you don't like customer service, even the dumbasses you lump me in with then find a new job. Or option 2 cry a river build a bridge and get the hell over it.

    I'm out.

  9. #19
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    Quote Originally Posted by hghclsswhitetrsh View Post
    Yup. You sound like a typical gun store counter jockey. You realize you are in a customer service realm correct? If it wasn't for "dumbasses" like that you wouldn't have a job. And they pay your salary. What gun store do you work at? I ask so not a dime of mine goes to your salary.


    1/10 rank.
    So your enabling the customer who is clearly in the wrong to continue to be a complete ignoramous yet calling out the guy behind the counter who isnt a mind reader???
    I have no idea where your logic is coming from or what planet you are from. Id offer a suggestion to rethink your idea of how dumb a customer can be and what is pertinent to this convo, but it may just go over your head.

  10. #20
    Sig Fantastic Ronin13's Avatar
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    Quote Originally Posted by CroiDhubh View Post
    Yeah, not having the FFL or DL isn't a huge issue. We can always get the paperwork started and done for a person, we just can't let it go out until we get a copy of such. That's a minor inconvenience, but not having any idea on who you got the gun from, where the origin of shipping is, or how to get a hold of the seller is...sketchy.
    Wow... like, really? Wow... This is the reason I don't work in a gun shop, this level of stupid that you tend to have to deal with from time to time just baffles me. "Sir, where'd you buy this gun from." "Uh, da interwebz." "Okay, but what state? Do you have any seller info?" "Uh, here be da fangled website I buy from..." Neanderthals... quick! Call those scientist guys, we found the missing link!
    Croi, I applaud your level of patience. And don't mind hghclsswhitetrsh, I think it might be that time of the month.
    "There is no news in the truth, and no truth in the news."
    "The revolution will not be televised... Instead it will be filmed from multiple angles via cell phone cameras, promptly uploaded to YouTube, Tweeted about, and then shared on Facebook, pending a Wi-Fi connection."

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